×
Login
Nickname
Password
Login
X1
U1
Holiday Announcement
Remote control
Affiliate
Tags
Login
Register
Yamaha YAS-306
Hello, My remote / app cant find Yamaha YAS-306 soundbar. Could you please add it? Many thanks.
Jeroen
X1
1 year ago
781
2
Samsung QE55Q64TAS
Hello, My remote cant find the Samsung QE55Q64TAS model. Is there a way that you guys can add this model?
Jeroen
X1
1 year ago
509
2
Cannot search for Sony TV XR-75X90K
Hello team, just tried to search for my Sony TV XR-75X90K but cannot find any entry. Can you please help to check?
AceIsAce
X1
1 year ago
292
1
Macros in Favorite for activity
I can live without number keys the only activity I need them for is TV for broadcast channels and I only have about 15 ...
dougg
X1
1 year ago
643
1
Apple TV - mapping missing the TV/Control Center key
Hello I have selected the default Apple TV device in the app, and when I use the home button and menu button have the...
oooojayoooo
X1
1 year ago
483
3
Will not learn specific keys
I have an Xfinity cable box and an OLED 65C2PUA TV. I downloaded the data from your database for each, but specific keys do...
NormanT
U1
1 year ago
637
5
Cant get the hub firmware update dialog to appear
How do i get this to show up again? it failed the first time I tried so went ahead and set everything up. Now it isn't aski...
rbev22
X1
1 year ago
694
5
IR Blaster Output Selection Per-Device
Just got an X1 yesterday as a replacement for my Harmony One and I'm currently setting it up. The Harmony had a feature tha...
evanosaurus
X1
1 year ago
584
1
Bluetooth Codes not downloading
Trying to add Nvidia Shield to X1 in both iOS app and android app (latest versions). After pressing complete screen switche...
BobSmith123
X1
1 year ago
651
1
Hub sometimes dont wake up
Again and again, the hub falls asleep, so that the X1 no longer works. Only when I open the app or press the button on the ...
Glueckstiger
X1
1 year ago
645
17
1
...
93
94
95
...
173
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
how to do i move settings new hub?
2.
Virgin media box dose not work and will not work
3.
Charging Issue
4.
X1S activities long press volume down not working
5.
App fails on multiple devices
6.
Media Player: Long press and scrolling not working
Latest comments
The virgin media box is a RF mix with Bluetooth and IR and I was informed of that from a virgin engineer and all that is available on the sofabaton list is IR so then only four commands work in total
But ziggo dose not give you all the commands
Hello there, yer it is in your list but none of the commands work has your company actually tested it because it’s miss information to tell your customers it works with out actually testing it yourself now I have spent £187 on a paper weight and I will have to send it back
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.