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  • Activity not staying on

    When I choose an activity things work. Once the device goes to sleep, and I press a button, its not on that activity any mo...
    • Gunther_01
    • X1
    • 1 year ago
    • 307
    • 2
  • Sky Q UK

    Hi. I just got my U1. Could anyone tell me how to pair it to my UK Sky Q box? Thanks      
    • Radub
    • U1
    • 1 year ago
    • 1476
    • 5
  • How to link X1 to Google Assistant

    How to Link SofaBaton to Google Home Note there are no active functions yet (Oct 2022) There are some tutorials out th...
    • ElevelE
    • X1
    • 1 year ago
    • 2783
    • 6
  • X1 Activity won't default to Shieldtv controlls

    I have the X1 remote and hub. It is setup to control my Denon receiver, ShieldTV and Samsung TV. They all work reasonably w...
    • Jasondak1
    • X1
    • 1 year ago
    • 709
    • 2
  • Google Home now finds Sofabaton... but what now?

    Hi, something starts moving. In Google Home devices I can now find Sofabaton and link accounts. But what to do now? I can f...
    • LordHelmchen
    • X1
    • 1 year ago
    • 1815
    • 5
  • Hub dead after firmware update

    Just got the X1 and successfully add it to my network.  The app asked to do a firmware update, and that seemed to work...
    • craviola
    • X1
    • 1 year ago
    • 599
    • 1
  • Macro improvements

    Hi,  Don't know which genius decided to only allow existing buttons to be included in a macro. Why not just let you ch...
    • icemokka
    • U1
    • 1 year ago
    • 852
    • 2
  • Swapping remote

    Hi,    My previous U1 has some faulty keys due to excessive usage. I ordered a new one, how do I copy my settings...
    • icemokka
    • U1
    • 1 year ago
    • 427
    • 2
  • Power On/Off Functionality

    Hi, Is there any detailed documentation on the overly complex way that the Sofabotan app manages turning devices on and off...
    • piercer
    • X1
    • 1 year ago
    • 815
    • 2
  • Alexa Not Discovering the X1Hub

    Hi team,  I've got the basic set up of my X1 hub done - setup with same email address as my alexa account, configured ...
    • rmgerb64
    • X1
    • 1 year ago
    • 1954
    • 2
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Latest Release

  • 1. scroll wheel issue - DIY fix
  • 2. how to do i move settings new hub?
  • 3. Virgin media box dose not work and will not work
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  • 6. App fails on multiple devices

Latest comments

  • Thank you for sharing this useful article with us! Your solution is very detailed and I'm sure it will be of great help to users experiencing similar problems. Regarding the warranty issue you mentioned, we are sorry to hear that your remote is not covered by warranty. If you have any other questions or need official support in the future, please feel free to contact our customer service team and we will be happy to assist you. Thank you again for your contribution and we look forward to hearing from you as you continue to share more great content!
  • Thanks for contacting us, the X1S now has a backup feature. If your new remote and old remote are both X1S, you can backup the data of the old remote and import it to the new remote.X1 does not support data backup at this time.
  • Thanks for contacting us, we have some codes for virgin media box in our IR code library, if any of the buttons don't work, let us know the model of your box and we'll check the codes
  • http://bbs.sofabaton.com:8091/post/1872
  • http://bbs.sofabaton.com:8091/post/1872
  • apparently cannot move from old X1 hub to new X1S
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