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Made a request with support about my U1 falling apart
Made a request with support about my U1 falling apart yesterday and have not heard anything yet.
Mitch
U1
1 year ago
401
1
How to use
I've followed the prompts in the app to add an Apple TV.However, when the activity starts, i.e., TV turns on, ATV turns on,...
gcopter1@gmail.com
U1
1 year ago
2675
3
Roku Ultra and X1 - requires repeated key presses
This seems to have gotten worse, must repeatedly press a key for the Roku to get it to work. Almost like I am waking ...
cgloewen
X1
1 year ago
347
1
Wrong Inpu
I just bought my U1 remote yesterday. I have added my television and my cable box. However, they do not work together, as i...
lwiebe
U1
1 year ago
576
2
How does one change channels on the X1?
How does one change channels on the X1?
Mitch
X1
1 year ago
1555
6
Changing channels
I do like my X1, however, it seems to lack sommething vital. Is the only way to change channels is to click up or dow...
jerrymichels
X1
1 year ago
2213
3
Key mapping
How do I figure out what function is mapped to each button on my U1 for a particular device? Most seem obvious (volume, cha...
Walt5
U1
1 year ago
729
6
X1: New Setup: Configuring Node Association Fail
Hello, I just got this device and am attempting to connect it. On the Provision screen it says Sending Wi-fi crednetials (...
furby076
X1
1 year ago
759
6
When will Google Voice Assistant be available?
Sn0wman55
X1
1 year ago
726
3
Button "3" not working acts like "6"
Hi! I received a U1 remote today and after setting some devices (STB, TV, audio amp...) found that button "3" feels weird w...
alfurx
U1
1 year ago
329
1
1
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89
90
91
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Latest comments
Dear customer, if the Activity is not switching to the correct source, these methods may help you, https://www.sofabaton.com/faq/switched-to-the-wrong-inputs/.
Dear customer, sorry for the inconvenience, if the hub is too far away from the remote control it may cause lost hub. if it shows lost hub, you may try to move the hub and the remote control a little bit closer together, and then re-pair the hub and the remote control and it will work normally.
I'm new to Sofabaton and in exactly the same situation. I want the hub on my IOT subnet with a firewall between it and the main LAN with my trusted phone on it. Was it ever resolved as to what ports and/or protocols need to be open in the firewall for the hub to talk back to the phone please? Thank you.
Thank you for contacting us, as the X-series hub only supports 2.4G WiFi, please make sure your phone and hub are connected to the same 2.4G WiFi.
Please provide support for Bang & Olufsen Beo 4 Remote
Please provide support for Meridian G68 Processor