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  • new firmware

    any time line for x1 hub and remote new firmware?
    • fuzzy1
    • X1
    • 1 year ago
    • 574
    • 1
  • Windows Media Center Remote not working

    I have a Windows Media Center remote which is fairly old, but which I'm still using today because it has a really great IR ...
    • kees1869
    • X1
    • 1 year ago
    • 525
    • 2
  • Remote to control TV, Apple TV, & Hypex FA123

    I have a modest home theater setup: LG OLED655C8PUA TV Apple TV as streaming source Hypex FA123 amps (connected by optical...
    • AlphaSquared
    • X1
    • 1 year ago
    • 416
    • 2
  • Dog ate my X1 Remote...

    Is there anyway to purchase just a replacement remote? Does the warranty cover "Acts of Dog" ?
    • zjed42
    • X1
    • 1 year ago
    • 501
    • 1
  • Brand new Sofabaton X1 Remote - Frozen on "Syncing 0%"

    No reset... not "top two buttons"... not functioning. Any ideas?
    • arcticflea
    • X1
    • 1 year ago
    • 380
    • 1
  • Online library of devices & keys

    Is there any way to browse the library of devices and the key mappings we can browse online?
    • CCVirginia
    • U1
    • 1 year ago
    • 837
    • 1
  • Samsung TV UN50NU6900FXZA

    Just bought the U1 and when I add my TV I get an error code - red ! in parentheses -. Any ideas on what I do next?  I ...
    • dyanlee
    • U1
    • 1 year ago
    • 469
    • 1
  • Cannot add AppleTV

    I am trying to add my AppleTV to the U1 and I am encountering a consistent App crash. I get to the step where the bluetooth...
    • ajones
    • U1
    • 1 year ago
    • 625
    • 1
  • Problem with fire stick

    I am trying to setup a 4K fire TV (stick) with my Sofabaton U1 remote.  I had it connected, to the fire stick (fire TV...
    • Shannon
    • U1
    • 1 year ago
    • 1884
    • 1
  • U1 not pairing

    So your company responded to another customer with the same problem of their U1 not pairing. The response was,  SofaBa...
    • Gasmike91
    • U1
    • 1 year ago
    • 858
    • 2
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
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  • 3. X1 Hub Upgrade Already!
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  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

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  • 5. VPN Issues
  • 6. U2 firmware not updating

Latest comments

  • I have exactly the same problem - NO compatibility with the HUE Bridge PRO. This NEEDS to be fixed ASAP. What say you Sofabaton???
  • Dear Customer, Thank you for contacting us. The latest version of X1S is V5. X1 is V17.
  • I would also want to know
  • Dear Customer, thank you for contacting us. Did you add it via Bluetooth? If so, we recommend selecting “Other” during the pairing process. The “Other” code library includes Home, Homepage, and Home1 buttons. You can test each button individually to see if they work.
  • Thnx! All working now!
  • I also have the same issue on all of my U2's. Each U2 has it's on list of devices. U2 needs to "wake up" before buttons work. If it is woken up by "motion" then all is ok. If it is woken up by button press, I need to press the button again.
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