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  • I need major support

    I'm an IT hobbyist with decent knowledge. I bought the X1 to replace my Harmony remote and spent about 10 hours trying to s...
    • douglasfrazier
    • X1
    • 1 year ago
    • 751
    • 4
  • My X1 won't control the volume on my LG TV

    It controls all other functions, but the volume up/down do not work.  Has anyone seen this before?  Any idea how ...
    • etawful
    • X1
    • 1 year ago
    • 736
    • 2
  • Bricked X1 remote

    What's the status for bricked X1 remotes after firmware update?
    • infredible
    • X1
    • 1 year ago
    • 828
    • 2
  • X1 setup of an ONN TV

    Has anyone had any luck setting up an ONN TV (Model 100071795 65" QLED) on their X1 remote? I get not found in the database...
    • Maineiac
    • X1
    • 1 year ago
    • 537
    • 3
  • X1 remote unable to go into "Pairing mode"

    Hello, my X1 remote won't go into "Pairing mode". I tried to re-pair hub and remote via app. Instructions are to hold "back...
    • m4thb3nc
    • X1
    • 1 year ago
    • 834
    • 4
  • Problem learning IR remote.

    I just set-up my new X1, my first product from SofaBaton.  I've had some success setting it up with my AV equipment an...
    • azz710
    • X1
    • 1 year ago
    • 743
    • 1
  • Not working with Vizio TV

    My U1 doesn't want to connect to my Vizio-P502ui-B1 TV. I have tried following the directions, clicking through the differe...
    • tpmasonx
    • U1
    • 1 year ago
    • 883
    • 1
  • U1 - a very frustrating experience

    Hi there, I make my living installing and maintaining mechanical and electronic equipment. I am certainly not the smartest ...
    • Alan99
    • U1
    • 1 year ago
    • 657
    • 2
  • Dish Remote Issue

    Added Dish Remote to U! but cannot figure how to return to viewing once I press GUIDE. The problem might be that the dish h...
    • rdchauncey
    • U1
    • 1 year ago
    • 817
    • 1
  • Supported remote controlled HDMI switches

    I'm tired of sequencing my different TVs different for sources. I want to use the same IR remote HDMI switch on all  m...
    • lmpsr
    • X1
    • 1 year ago
    • 2467
    • 4
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. X1 Hub Upgrade Already!
  • 4. How to program macros?
  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

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  • 2. Toshiba Model 75Z670MP
  • 3. Volume controls - with Denon AVR-S60H
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  • 5. VPN Issues
  • 6. U2 firmware not updating

Latest comments

  • I have the same issue with a cable set-top box, Cisco Explorer 8642HD. I was pretty disappointed. It appears that having all the problematic keys relearned with the original remote control solves the problem. I will make more tests this week.
  • I have exactly the same problem - NO compatibility with the HUE Bridge PRO. This NEEDS to be fixed ASAP. What say you Sofabaton???
  • Dear Customer, Thank you for contacting us. The latest version of X1S is V5. X1 is V17.
  • I would also want to know
  • Dear Customer, thank you for contacting us. Did you add it via Bluetooth? If so, we recommend selecting “Other” during the pairing process. The “Other” code library includes Home, Homepage, and Home1 buttons. You can test each button individually to see if they work.
  • Thnx! All working now!
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