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Home botton and OK not working
I have connected Samsung QN91BA 65 and a Sagemcom DIW387 TV Box. Everything works, except: 1) I cannot get to the homescree...
Order
U1
10 month ago
91
0
U2 No screen messaging
After putting batteries into my U2, there was no message on the screen. I paired the unit with the App on my phone an...
Socks
U1
10 month ago
87
2
SOLVED - Cannot add Roku 3820X streaming Stick to X1
I just purchased an X1 from Amazon to replace an old Harmony remote. I was able to add my TV and AV receiver without issue....
dkremer
X1
10 month ago
235
2
Please add /update Arris set top box dcx900 to database
The current database lists dcx900 as a DVD blu Ray. Please update the database for dcx900 as a set top box. Tried using cur...
Tijuanat
X1
10 month ago
95
1
How to set the default remote?
Hello, New U2 user. I have added a TV, Cable box, Roku and soundbar remotes to my U2. When I press the main pow...
Brewder
U1
10 month ago
178
2
Unable to Learn
I have a Sofabaton U2. I have connected it properly to 3 devices so far. None had the exact model in the directory but 2 wo...
nyrnd
Remote control
10 month ago
259
0
Add Arris VIP5002W BT to your device library
Arris VIP5002W BT TV decoder is used by all cable operators from Liberty Global Group (USA public company) including...
deGreat
X1
10 month ago
184
1
Device Learning
Hope somone can help I have two devices that aare in the data base for the X1 remote dosn't work with device. I've tried le...
Kactus
X1
10 month ago
153
1
User-Created Device Database?
I have a proposal for you for an enhancement. Please create a "user device database" (separate from your official device DB...
dcsaul
X1
10 month ago
249
2
Vizio soundbar not working with my X1 remote
I have the v20-J8 and its not working at all with my remote, I've tried to "repair" it by learning the commands with the or...
a5troblack
X1
10 month ago
252
4
1
...
7
8
9
...
167
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2022.9.9, Major Update of Android APP ,HUB
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【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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What I learned about the U1 (edited)
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How to program macros?
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Major Advancement: X1 Hub firmware version V15 is here!
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X1S Hub Connection Issues
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Inconsistent Operation with Xfinity XG2V2 DVR
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Latest comments
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.
I have same issue, Verizon just upgraded my Motorola STB to this Android TV based Fios tv mini model F3544K49203, same issue channel up and down and guide command do not work over Bluetooth Most of the actions do not work with this new STB. I was able to pair it with the remote but key functions do not work.