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Volume controls - with Denon AVR-S60H
I have the X1S, and now that I have finally figured out how to set my power configurations (it took me forever) for my ...
Gn0rman
X Series
4 month ago
237
3
X1S Vodafone GigaTV Bluetooth
Hi, I try to configure a Vodafone GigaTV Home box which only uses bluetooth connection for use with my Sofabaton X1S remote...
manni1966
X Series
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VPN Issues
I was going to purchase a Softbaton X1S but everything l read says it does not work well with a vpn. I run Surf VPN o...
bobcm49
X Series
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1
U2 firmware not updating
When I pair my U2 remote with my phone it says there is a firmware upgrade from 41 to 50. I get to the Firmware is Up...
CNYguy
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281
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Installed the new Philips Hue Bridge Pro but it cannot be added to X1. My "older" second Bridge I use for outside aut...
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Looking to buy, need to know if supports my hdmi matrix.
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Gl2gz1
X Series
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U2 Double commands and slow volume
Hi, my old Harmony remote finally died and I recently purchased my first Sofabaton remote (U2). I was generally happy...
GeOKid
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JSON body is being quoted for virtual IP device
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Latest comments
And no support response what so ever!!!! Are they broke???!!!
Dear Customer, We sincerely apologize for this inconvenience. This is currently a known issue that we have reported to our team. We expect to resolve it in the next update.
Dear Customer, Thank you for your suggestions. I will share them with our team for evaluation to assess their feasibility and consider incorporating them into future updates.
Dear Customer, We apologize for the inconvenience caused. For "Source configuration"---please select the related device in our app--edit--Source configuration--set it up again----for how to identify if you have selected the right input, please go to our app- select this device-click three dots on the right bottom corner --press these virtual keys one by one to identify which one the right input key is. As for some codes of devices, we might have the same keys in our codebase but with a different name. If any input fails to be switched, normally we Add enough delay, like 2-8s delay before this input command under Startup settings page of activity and have some tests after clicking "save" on this page and data sync from Hub to our remote timely. If it fails, please take a screenshot of your Activity's startup sequence and share it with us. We'll review the settings. Thank you. service@sofabaton.com
I have tried the Denon AVR-4520CI code and it works correctly for me so maybe they have fixed it. Just remembered the app does not have press and hold, you are using the remote?
Yes that’s how it works. It can be a little confusing at first and why I said leave the Long Press Feature clear for volume, pressing and holding the volume button will then work as any other remote. Allocating a function to Long Press changes this and the button now has 2 functions so a short press of Play will be Play but pressing and holding Play can be say Stop.