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  • Easy way to see overview of button assignments?

    Hello all, I wonder if anyone knows of an easy way to view all of the button assignments for a particular device at once. I...
    • Pete219
    • U1
    • 1 year ago
    • 639
    • 2
  • Unable to long press on Roku TV when connected via WiFi with X1

    On my Roku TV, there are some actions requiring a long press. An example is in the YouTube app, if I am scrolling the grid,...
    • JonLu
    • X1
    • 1 year ago
    • 1069
    • 3
  • When wiill be possible to update device and activities

    Hi, when will it be possible to update devices (refresh philips hue devices when new bulbs are added) and activities (same ...
    • Albator
    • X1
    • 1 year ago
    • 525
    • 2
  • updated for X1 remote

    Just updated hub to V12. Looks like there is suppose to be an update for the remote to V11? Mine is at V9. Tryed to update ...
    • Gastronics
    • X1
    • 1 year ago
    • 554
    • 1
  • X1 to Samsung QN82Q6FN

    I cannot get the X1 to control my Samsung QN82Q6FN. I only need it to turn the TV on and off. I've tried the database and l...
    • ohiostater86
    • X1
    • 1 year ago
    • 279
    • 1
  • X1 WONT CONNECT TO IPHONE

    I only received the X1 on the 19th December 2022 and i managed to enter all my devices and set up activities. However when ...
    • brentalexis1
    • X1
    • 1 year ago
    • 621
    • 3
  • Losing bluetooth connection since update

    Did the update to v12 (remote still on v9) and now I lose the bluetooth connection to my Fire TV 4K Max after a few minutes...
    • floki
    • X1
    • 1 year ago
    • 848
    • 5
  • France Canal Plus G9/G10 STB

    Hello  I'm a new owner setting up the U1 coming from Harmony. So far everything is set up (nvidia shield, Thomson TV a...
    • Tom_RE
    • U1
    • 1 year ago
    • 580
    • 2
  • X1 Remote has quit working completely

    The remote (purchased on 10/22/22) has completely stopped working.  It won't power one, won't take a charge, nothing l...
    • etawful
    • X1
    • 1 year ago
    • 439
    • 1
  • Zidoo z9x long press not working

    Having trouble with passing long presses from my X1 to my Zidoo z9x, for example holding left direction doesn't scrub forwa...
    • nissel
    • X1
    • 1 year ago
    • 625
    • 2
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Most Popular Articles

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Latest comments

  • I have the same issue with a cable set-top box, Cisco Explorer 8642HD. I was pretty disappointed. It appears that having all the problematic keys relearned with the original remote control solves the problem. I will make more tests this week.
  • I have exactly the same problem - NO compatibility with the HUE Bridge PRO. This NEEDS to be fixed ASAP. What say you Sofabaton???
  • Dear Customer, Thank you for contacting us. The latest version of X1S is V5. X1 is V17.
  • I would also want to know
  • Dear Customer, thank you for contacting us. Did you add it via Bluetooth? If so, we recommend selecting “Other” during the pairing process. The “Other” code library includes Home, Homepage, and Home1 buttons. You can test each button individually to see if they work.
  • Thnx! All working now!
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