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  • X1 Remote has quit working completely

    The remote (purchased on 10/22/22) has completely stopped working.  It won't power one, won't take a charge, nothing l...
    • etawful
    • X1
    • 1 year ago
    • 415
    • 1
  • Zidoo z9x long press not working

    Having trouble with passing long presses from my X1 to my Zidoo z9x, for example holding left direction doesn't scrub forwa...
    • nissel
    • X1
    • 1 year ago
    • 570
    • 2
  • Directional Ring Button Woes

    My X1 remote, which I purchased several months ago, has gone 'flat' on the right side.  When I press anywhere else on ...
    • GF_Gentert
    • X1
    • 1 year ago
    • 338
    • 2
  • X1 Alexa to voice control Roku tutorial

    Can you give me a tutorial for an activity through the x1 and Alexa to pause Roku with a voice command?
    • dmxsixersfan
    • X1
    • 1 year ago
    • 298
    • 1
  • Latest hub firmware give rise to issues.

    I managed to update my X1 Hub firmware to v12. However I cannot update my remote firmware from v9 to v11. In addition I not...
    • cohortcw
    • X1
    • 1 year ago
    • 782
    • 3
  • x1 won't pair with my receiver

    Can't get x1 to pair with my Yamaha RX-V363. Can someone add to database and let me know
    • starling
    • X1
    • 1 year ago
    • 431
    • 2
  • ROKU IR control

    I have two Rokus, and I can control them both with the Roku IR remote, and with X1 when set up as wifi. But neither X1 will...
    • lmpsr
    • X1
    • 1 year ago
    • 588
    • 1
  • Samsung Frame TV won't accept commands

    Hi there, I'm having some trouble with my new Sofabaton X1. I was able to add my Samsung Frame TV (QN55LS03BAFXZA) through ...
    • dtdpokey
    • Remote control
    • 1 year ago
    • 948
    • 3
  • DIRECTV codes incorrect

    Not all of them, just some.  For example, I use skip instead of ff.  So, I reassigned << and >> to sk...
    • mikeytax
    • X1
    • 1 year ago
    • 453
    • 1
  • Bluetooth pairing requirements

    The Sofabaton X1 seems to work fine with any device that does not require a pairing code or any other special treatment. Ho...
    • krank
    • X1
    • 1 year ago
    • 1643
    • 2
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Latest Release

  • 1. scroll wheel issue - DIY fix
  • 2. how to do i move settings new hub?
  • 3. Virgin media box dose not work and will not work
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Latest comments

  • Thank you for sharing this useful article with us! Your solution is very detailed and I'm sure it will be of great help to users experiencing similar problems. Regarding the warranty issue you mentioned, we are sorry to hear that your remote is not covered by warranty. If you have any other questions or need official support in the future, please feel free to contact our customer service team and we will be happy to assist you. Thank you again for your contribution and we look forward to hearing from you as you continue to share more great content!
  • Thanks for contacting us, the X1S now has a backup feature. If your new remote and old remote are both X1S, you can backup the data of the old remote and import it to the new remote.X1 does not support data backup at this time.
  • Thanks for contacting us, we have some codes for virgin media box in our IR code library, if any of the buttons don't work, let us know the model of your box and we'll check the codes
  • http://bbs.sofabaton.com:8091/post/1872
  • http://bbs.sofabaton.com:8091/post/1872
  • apparently cannot move from old X1 hub to new X1S
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