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How to reset X1S hub
how can I change the Hub to a different wifi network? I want to reinstall it with setup a hub. But, it is keep spinning on ...
terence
X Series
3 month ago
274
1
XGIMI Horizon 20
Will the X1 work with the XGIMI projector model XR13A?
jn639594
X Series
3 month ago
236
3
X1 RF and X2 questions.
Looking at your website there is no mention of RF support on the X2 or the X1S any more (the X1 never had it). Does the X2 ...
Dave480
X Series
3 month ago
196
1
problems with extern IR sensor
hi after 10-15 day's, extern IR sensor on my X1S do not work, the hub self does. wenn i take the hub from power for a few m...
Behrle375
X Series
3 month ago
134
2
U2 screen dead
Hi. My SofaBaton U2, ordered August 29, 2025 has lost it's screen (gone dark). It is just past the Amazon return period. Li...
rheilke
Remote control
3 month ago
145
2
sofabaton x2 is selling for $400 on amazon
$400 DOLLARS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Lab22942
X Series
3 month ago
307
1
X1S "HELP" button
On my old Harmont remote there was a HELP button that you could use if something didn't turn on of off correctly. Is ...
Robby
X Series
4 month ago
163
2
Panasonic TV Model Issue
Got new X1S and everything setup pretty well. Does anynoe know how to find similar devices easily for my TV mode.&nbs...
Robby
X Series
4 month ago
125
1
X1 Firmware Update?
My new X1 is great but it seems to be very far behind on the firmware. I can't seem to get the current firmware to show up ...
Laslo
X Series
4 month ago
309
1
Toshiba Model 75Z670MP
The remote for this TV seems to use something different for some buttons, because the hub is not learning some major button...
Watto
X Series
4 month ago
127
2
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Problem with two remotes on one hub
2.
X2 Support for Phillips Hue Scenes
3.
Feature request
4.
Bug Do not switch sources
5.
AVR-4520CI Long Press Volume Commands Not Working
6.
X2 Hub firmware 6
Latest comments
And no support response what so ever!!!! Are they broke???!!!
Dear Customer, We sincerely apologize for this inconvenience. This is currently a known issue that we have reported to our team. We expect to resolve it in the next update.
Dear Customer, Thank you for your suggestions. I will share them with our team for evaluation to assess their feasibility and consider incorporating them into future updates.
Dear Customer, We apologize for the inconvenience caused. For "Source configuration"---please select the related device in our app--edit--Source configuration--set it up again----for how to identify if you have selected the right input, please go to our app- select this device-click three dots on the right bottom corner --press these virtual keys one by one to identify which one the right input key is. As for some codes of devices, we might have the same keys in our codebase but with a different name. If any input fails to be switched, normally we Add enough delay, like 2-8s delay before this input command under Startup settings page of activity and have some tests after clicking "save" on this page and data sync from Hub to our remote timely. If it fails, please take a screenshot of your Activity's startup sequence and share it with us. We'll review the settings. Thank you. service@sofabaton.com
I have tried the Denon AVR-4520CI code and it works correctly for me so maybe they have fixed it. Just remembered the app does not have press and hold, you are using the remote?
Yes that’s how it works. It can be a little confusing at first and why I said leave the Long Press Feature clear for volume, pressing and holding the volume button will then work as any other remote. Allocating a function to Long Press changes this and the button now has 2 functions so a short press of Play will be Play but pressing and holding Play can be say Stop.