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  • Remote bricking

    Besides on occasion still having the hub lose connection (though the app reconnects it), now I am running into the issue wh...
    • Ledgerat
    • X Series
    • 1 year ago
    • 473
    • 1
  • IR extender not working - X1 hub

    Hi All, This one has me (and Sofabaton support) puzzled. I just installed new built in cabinets and moved the X1 Hub into t...
    • Andy94
    • X Series
    • 1 year ago
    • 780
    • 2
  • X1 learning function not working - Sony STR-DN1080 AV receiver

    hi guys,  ive tried now multiple times, however the STR-DN1080's buttons dont work beyond basic left/right volume etc....
    • Brett
    • X Series
    • 1 year ago
    • 886
    • 4
  • X1 Hub Lost

    I know this has come up multiple times, BUT I was wondering if there has been a fix for losing x1 hub? I just got this remo...
    • Trojan99
    • X Series
    • 1 year ago
    • 830
    • 4
  • x1 remote loses connection to x1 hub

    x1 remote version 11 and x1 hub version 14 Almost daily the remote losses connectivity to the hub. Reading, it looks like t...
    • wolfman_4_ever
    • X Series
    • 1 year ago
    • 1183
    • 6
  • Please allow us to copy codes between devices.

    I've requested a proper code base for my Yamaha YSP-1000 a few times and I've been told it's already been added. But what i...
    • Odin_Wethers
    • X Series
    • 1 year ago
    • 833
    • 4
  • X1 problem

    I bought an X1 remote on December 28 and now the wheel doesn't work all the times. For scroll down it works well but for sc...
    • alejandro1254
    • X Series
    • 1 year ago
    • 421
    • 1
  • Android App Connection to X1 Hub

      Good Day,   For the life of me, I can't get past Step 1.   I am using app version 3.2.9 and the X1 hub I h...
    • Leechline
    • X Series
    • 1 year ago
    • 683
    • 1
  • I thought I knew how to use the U1???

    I have a new TV, a Samsung one and an old Cisco 4742HDC2 Cable box. I load in the TV (QN75Q60BAFXZA) and then the cable box...
    • irvsp1
    • U Series
    • 1 year ago
    • 811
    • 10
  • App disconnecting from hub

    The app keeps disconnecting from the hub and displays the message below.  Unable to use the app at this point. 
    • Kenjm
    • X Series
    • 1 year ago
    • 399
    • 1
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. X1 Hub Upgrade Already!
  • 4. How to program macros?
  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. Need feature to transfer devices or activities between hubs
  • 2. Safabaton app too slow
  • 3. VLAN issue
  • 4. Adding IR devices to database by support
  • 5. Bug in firmware version 5 of the X2 hub
  • 6. Need the ability to activate another activity

Latest comments

  • Dear Customer, Both the X1S and X2 currently offer backup functionality. You can back up your settings and then import them into another hub. The backed-up settings will be stored in your account. BTW, X1S settings can only be copied to another X1S, and the same applies to the X2.
  • I have the same problem with the X1 and the Sony XR90. I think I have to return my Sofabaton. I need to be able to switch between inputs for the remote to be useful.
  • I found another bug: if you have more than one command in a shutdown sequence of a device, then only the first command is executed. Multiple commands in a startup sequence of a device are all executed. Once again: I’m talking about devices not activities.
  • * The button would really be useful, I've put a better screensaver behind it, now I have to keep the original remote on the table, that wasn't the intention when I bought this remote. Or I could add it myself, but why isn't Bluetooth supported when I add the functions from another remote?
  • I have registered there with the same username, feel free to contact me directly …
  • I don’t think so. Are you on AVForums? The X2 thread is quite active.
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