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Need support for WiiM Ultra
I want to control a Wiim Ultra with Sofabaton X1S. Any plans to support this? Either by dirrect control or emul...
jtucker
X Series
2 month ago
99
1
Philips 77OLED950
Please add to database.
Dave480
X Series
2 month ago
111
3
Samsung GQ55Q9FNG for X1S
Code for the Samsung GQ55Q9FNGTV for the X1S please. Thank you for any hep on this matter as it will be much appreciat...
LJ
X Series
2 month ago
83
1
U1 error adding
I have a Sofabaton U1 that I recently acquired. When I add my first remote, it does so without any issues, but when I try t...
dcamilo1426
U Series
2 month ago
101
1
App 4.0.1
Why are we now forced to have 0.5 second delays between every Activity step?
Dave480
X Series
2 month ago
129
5
X1 battery last just a couple of days
Over time the battery lifetime of my X1 SofaBaton has seriously reduced. Now a full charge will last one 2 days i have redu...
ricobelo
X Series
2 month ago
107
1
Software won't close training with original remote
I am trying to train my U2 to operate my Simaudio Moon i3.3. When in learning mode, the software doesn't have a "Finish" or...
rheilke
Remote control
3 month ago
118
3
U2 won't pair with Amazon Fire Cube
I have 2 problems with my back-lit U2. (I'll keep them seperated in two threads, as they are not related.) When trying to p...
rheilke
U Series
3 month ago
121
1
U1 remotes not turning on tv's
U1 remotes are not able to turn on fire tv's at our business (toshiba and hinsense after an extend period of time (overnigh...
BDpontevedra
U Series
3 month ago
160
1
Device not in lists TELUSTV-24S
I have just switched cable TV providers to Telus TV . The new device they are using is an Abdriod box with custom interface...
chadsfake
X Series
3 month ago
244
7
1
...
5
6
7
...
183
Most Popular Articles
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2022.9.9, Major Update of Android APP ,HUB
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【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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How to program macros?
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X1 Hub Upgrade Already!
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What I learned about the U1 (edited)
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
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Problem with two remotes on one hub
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X2 Support for Phillips Hue Scenes
3.
Feature request
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Bug Do not switch sources
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AVR-4520CI Long Press Volume Commands Not Working
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X2 Hub firmware 6
Latest comments
And no support response what so ever!!!! Are they broke???!!!
Dear Customer, We sincerely apologize for this inconvenience. This is currently a known issue that we have reported to our team. We expect to resolve it in the next update.
Dear Customer, Thank you for your suggestions. I will share them with our team for evaluation to assess their feasibility and consider incorporating them into future updates.
Dear Customer, We apologize for the inconvenience caused. For "Source configuration"---please select the related device in our app--edit--Source configuration--set it up again----for how to identify if you have selected the right input, please go to our app- select this device-click three dots on the right bottom corner --press these virtual keys one by one to identify which one the right input key is. As for some codes of devices, we might have the same keys in our codebase but with a different name. If any input fails to be switched, normally we Add enough delay, like 2-8s delay before this input command under Startup settings page of activity and have some tests after clicking "save" on this page and data sync from Hub to our remote timely. If it fails, please take a screenshot of your Activity's startup sequence and share it with us. We'll review the settings. Thank you. service@sofabaton.com
I have tried the Denon AVR-4520CI code and it works correctly for me so maybe they have fixed it. Just remembered the app does not have press and hold, you are using the remote?
Yes that’s how it works. It can be a little confusing at first and why I said leave the Long Press Feature clear for volume, pressing and holding the volume button will then work as any other remote. Allocating a function to Long Press changes this and the button now has 2 functions so a short press of Play will be Play but pressing and holding Play can be say Stop.