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  • Need to press twice buttons/key for functions to work.

    This issue has been around for some time: need to press key "twice" for functions (one to wake up and another for the funct...
    • Marcelo
    • X Series
    • 1 year ago
    • 1000
    • 4
  • X1 and Shield TV sync issues

    Hello. I recently acquired the Sofabatton X1 and updated the hub to v13 and remote to v11. Every now and then remote stops ...
    • omericosun
    • X Series
    • 1 year ago
    • 429
    • 1
  • Ferrisa Switcher Splitter

    I just got my X1 yesterday and I'm still setting it up. I looked for "Ferrisa 8K 4x2 HDMI Matrix 4 in 2 Out HDMI 2.1 Matrix...
    • johnnyiv
    • X Series
    • 1 year ago
    • 415
    • 2
  • CHANNEL button does not work when connected to the Android TV

    The CHANNEL_UP (166) and CHANNEL_DOWN (167) buttons are not entered when connected to the Android TV OS via Bluetooth.On th...
    • thsdlswo
    • U Series
    • 1 year ago
    • 402
    • 0
  • Setup Difficulty

    My devices appear to be funtioning properly.  However, I can get the X1 remote to only perform the ON/OFF function. &n...
    • sobrien2410
    • X Series
    • 1 year ago
    • 337
    • 2
  • U1 macro : commands from FireTV Bluetooth device

    Is it possible to include  macro commands  from  bluetooth-firetv remote? Is so, details, pls?   thnx
    • OLDTECHY
    • U Series
    • 1 year ago
    • 523
    • 1
  • Can I upload codes?

    I just got my X1 today and I'm hopeful. Some codes don't work. I have hexadecimal discrete codes that don't exist on the or...
    • johnnyiv
    • X Series
    • 1 year ago
    • 431
    • 5
  • Sofabaton X1 remote will Not pair with Hub

    X1 remote will not pair, says it has no devices or activities. App works fine, just can't get remote to pair.  Have tr...
    • rbhall1983
    • X Series
    • 1 year ago
    • 673
    • 5
  • hub / X1 non responsive

    2nd post, prior to my current issue with the x1 remote being dead, every day the hub would be non responsive to the x1 remo...
    • dennisrygo
    • X Series
    • 1 year ago
    • 384
    • 1
  • x1 remote dead

    I ve tried charging the device with different chargers, but the remote is just DOA. how do I get it restated and charged? &...
    • dennisrygo
    • X Series
    • 1 year ago
    • 428
    • 2
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. X1 Hub Upgrade Already!
  • 4. How to program macros?
  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. Need feature to transfer devices or activities between hubs
  • 2. Safabaton app too slow
  • 3. VLAN issue
  • 4. Adding IR devices to database by support
  • 5. Bug in firmware version 5 of the X2 hub
  • 6. Need the ability to activate another activity

Latest comments

  • Dear Customer, Both the X1S and X2 currently offer backup functionality. You can back up your settings and then import them into another hub. The backed-up settings will be stored in your account. BTW, X1S settings can only be copied to another X1S, and the same applies to the X2.
  • I have the same problem with the X1 and the Sony XR90. I think I have to return my Sofabaton. I need to be able to switch between inputs for the remote to be useful.
  • I found another bug: if you have more than one command in a shutdown sequence of a device, then only the first command is executed. Multiple commands in a startup sequence of a device are all executed. Once again: I’m talking about devices not activities.
  • * The button would really be useful, I've put a better screensaver behind it, now I have to keep the original remote on the table, that wasn't the intention when I bought this remote. Or I could add it myself, but why isn't Bluetooth supported when I add the functions from another remote?
  • I have registered there with the same username, feel free to contact me directly …
  • I don’t think so. Are you on AVForums? The X2 thread is quite active.
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