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Remote bricking
Besides on occasion still having the hub lose connection (though the app reconnects it), now I am running into the issue wh...
Ledgerat
X1
1 year ago
416
1
IR extender not working - X1 hub
Hi All, This one has me (and Sofabaton support) puzzled. I just installed new built in cabinets and moved the X1 Hub into t...
Andy94
X1
1 year ago
728
2
X1 learning function not working - Sony STR-DN1080 AV receiver
hi guys, ive tried now multiple times, however the STR-DN1080's buttons dont work beyond basic left/right volume etc....
Brett
X1
1 year ago
860
4
X1 Hub Lost
I know this has come up multiple times, BUT I was wondering if there has been a fix for losing x1 hub? I just got this remo...
Trojan99
X1
1 year ago
706
4
x1 remote loses connection to x1 hub
x1 remote version 11 and x1 hub version 14 Almost daily the remote losses connectivity to the hub. Reading, it looks like t...
wolfman_4_ever
X1
1 year ago
1047
6
Please allow us to copy codes between devices.
I've requested a proper code base for my Yamaha YSP-1000 a few times and I've been told it's already been added. But what i...
Odin_Wethers
X1
1 year ago
619
3
X1 problem
I bought an X1 remote on December 28 and now the wheel doesn't work all the times. For scroll down it works well but for sc...
alejandro1254
X1
1 year ago
394
1
Android App Connection to X1 Hub
Good Day, For the life of me, I can't get past Step 1. I am using app version 3.2.9 and the X1 hub I h...
Leechline
X1
1 year ago
611
1
I thought I knew how to use the U1???
I have a new TV, a Samsung one and an old Cisco 4742HDC2 Cable box. I load in the TV (QN75Q60BAFXZA) and then the cable box...
irvsp1
U1
1 year ago
720
10
App disconnecting from hub
The app keeps disconnecting from the hub and displays the message below. Unable to use the app at this point.
Kenjm
X1
1 year ago
343
1
1
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53
54
55
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Latest comments
Thank you for contacting us. It is currently not possible to add additional commands to the Bluetooth code base. I will escalate your demand to our team to assess the feasibility and consider if it can be added in a future update. Thank you for your suggestion!
Please consider adding this. Other controllers do it by mimicking a switch or sensor through the Alexa Skill. It would make Sofabaton so powerful!
For anyone having the same problem. I had the best result with the "Bluetooth Keyboard" in the Sofabaton app.
In 2025 I’m having the problem listed 3 years ago with X1S and Roku Ultra with IR. For example on YouTube app on Roku on various menus a click of the downward arrow jumps to spot that would require 2 clicks….have to try recover by upward arrow. Also can’t provision WiFi for Roku Ultra (with recommended changes on Roku to Permissive) as downloading code library always stops around 85% say Exception occurred during device creation. Any ideas?
Dear customer, thank you for your patience .Just confirmed with our techs that your device has been added to our database, please use the information below to add it. Brand:McIntosh Model:MX100
Thanks for the reply. Appreciated. Same disappointing result as before. Paired as Bluetooth - Other. The only working buttons are the number, dpad up/down/left/right and volume up/down buttons. left column the button described as in your app right column the button readout with keymapperorg/KeyMapper home - numpad 7 homepage - nothing home 1 - home (not working) ok - nothing select - scancode 1132 back - nothing return - nothing