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X1 IR Learning Won't Work
I am attempting to setup the X1 series for my grandparents, but I can't seem to use the learn command feature to add any of...
ConfusedDaughter
X Series
1 month ago
88
1
X3 area
Any chance of an X2 forum, it's on sale but no dedicated area..
DucatiDes
Remote control
1 month ago
132
3
Automatically Added Delay.
Can you add the ability to delete the 0.5 second delay steps now added automatically or at least add a 0.0 (or 0.1 might do...
Dave480
X Series
1 month ago
216
3
X2 Options
Could you add an option to keep the buttons active when the screen goes dark, having to press a button twice to get a respo...
Dave480
X Series
1 month ago
171
3
Command List
I connected Model U2 to my Samsung TV remote through IR. The Volume up button acts as a mute button. I tried to change it b...
Mike88
Remote control
1 month ago
84
1
Manhattan too many signals
Whatever I try I can't get my X1S to send short, reliable signals to my Manhattan T3-r Since the library codes don't work, ...
twuks
X Series
2 month ago
68
1
Code for Samsung UE55MU7000
Dear Sirs ! If possible can you please add the code for the SAMSUNG TV UE55MU7000. Many Thanks.
LeZoKi
X Series
2 month ago
58
1
X2 Sync Bar
Please reinstate the Sync % bar. Watching a graphic just go round and round may look modern but without a moving bar or per...
Dave480
X Series
2 month ago
87
1
Denon Codebase
The Denon codebase is broken, none of the ones I tried work (beyond basic On and Off). I have had to use my X1 to teach my ...
Dave480
X Series
2 month ago
117
3
Arris AX013NC
Can you add the Arris AX013NC to the database or let me know of a compatiable device. Thanks.
Stilltrying
X Series
2 month ago
97
2
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Problem with two remotes on one hub
2.
X2 Support for Phillips Hue Scenes
3.
Feature request
4.
Bug Do not switch sources
5.
AVR-4520CI Long Press Volume Commands Not Working
6.
X2 Hub firmware 6
Latest comments
And no support response what so ever!!!! Are they broke???!!!
Dear Customer, We sincerely apologize for this inconvenience. This is currently a known issue that we have reported to our team. We expect to resolve it in the next update.
Dear Customer, Thank you for your suggestions. I will share them with our team for evaluation to assess their feasibility and consider incorporating them into future updates.
Dear Customer, We apologize for the inconvenience caused. For "Source configuration"---please select the related device in our app--edit--Source configuration--set it up again----for how to identify if you have selected the right input, please go to our app- select this device-click three dots on the right bottom corner --press these virtual keys one by one to identify which one the right input key is. As for some codes of devices, we might have the same keys in our codebase but with a different name. If any input fails to be switched, normally we Add enough delay, like 2-8s delay before this input command under Startup settings page of activity and have some tests after clicking "save" on this page and data sync from Hub to our remote timely. If it fails, please take a screenshot of your Activity's startup sequence and share it with us. We'll review the settings. Thank you. service@sofabaton.com
I have tried the Denon AVR-4520CI code and it works correctly for me so maybe they have fixed it. Just remembered the app does not have press and hold, you are using the remote?
Yes that’s how it works. It can be a little confusing at first and why I said leave the Long Press Feature clear for volume, pressing and holding the volume button will then work as any other remote. Allocating a function to Long Press changes this and the button now has 2 functions so a short press of Play will be Play but pressing and holding Play can be say Stop.