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U2 Directional buttons register issue
Hi, My U2 has an issue where if I click the the directional buttons (usually left or right), if I click more than 3 times, ...
sfzxr89
U1
1 year ago
758
5
DVB-C
Please add the Quantis QE317 to your database. This cableradio is also known as Vistron VDR210.
marten
U1
1 year ago
212
1
Xsarius keys are send twice by Sofatabon U1
Ik have a Xsarius Sniper II 4K (Model number: 00 1B 79 F8 5F 06) and I learned the keys to my U1 with help from the origina...
Robertvg
U1
1 year ago
297
2
Activities problem
Hi All, I need help setting up activities. Although my individual devices are supported correctly, some devices do not turn...
p3t3r
X1
1 year ago
524
2
Sleep Timer Intervall for Activities
Hi, is there a way to set a sleep timer (for example 30, 60 or 90 minutes) for an entire activity? Example: Activity: FIRE ...
commandante
X1
1 year ago
824
2
Arris VIP5662 on U1
The channel down key skips several channels with just one button press. The channel up key works fine. Also I can't find a&...
mrtom64
U1
1 year ago
421
3
X1 Replacement Screen
Is there any way to get a replacement screen for the X1? Or even just the remote on its own. Our puppy decided it was an ex...
mangoscango
X1
1 year ago
388
1
Roku Remote Asterisk Key
I have a ONN Roku TV with a Roku remote. The asterisk key on the rmote is very useful but the X1 does not have the key, If ...
Maineiac
X1
1 year ago
519
3
Sofabaton X1 FireTV
I cannot get the sofabaton to show up when trying to pair with the firetv. I go to add Bluetooth device in the FireTV remot...
Weez1000
X1
1 year ago
671
1
Macro help please
I want to set a macro that Powers on TV Powers on AV receiver Powers on Roku Goes to Home on Roku Volume button always app...
Trevsmaw
U1
1 year ago
363
1
1
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46
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48
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2022.9.9, Major Update of Android APP ,HUB
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【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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X1 Hub Upgrade Already!
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What I learned about the U1 (edited)
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Virgin media box dose not work and will not work
2.
Charging Issue
3.
X1S activities long press volume down not working
4.
App fails on multiple devices
5.
Media Player: Long press and scrolling not working
6.
Hisense TV
Latest comments
The virgin media box is a RF mix with Bluetooth and IR and I was informed of that from a virgin engineer and all that is available on the sofabaton list is IR so then only four commands work in total
But ziggo dose not give you all the commands
Hello there, yer it is in your list but none of the commands work has your company actually tested it because it’s miss information to tell your customers it works with out actually testing it yourself now I have spent £187 on a paper weight and I will have to send it back
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.