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Workaround for LG Magic Remote
Recently i had problems using LG Magic Remote codes with the X1 remote/hub/app. The arrow keys moved multiple times per key...
jpn621
X1
1 year ago
2030
2
Button press duration in macros
Is there a way to set the length of a button press? When creating a macro, you can specify a command, and specify the lengt...
nero236
X1
1 year ago
718
2
RM4 Pro Compatability
Do your remotes work with an Broadlink RM4 Pro?
VinnyVan
Remote control
1 year ago
486
1
Roku Remote
Could you add the Asterist key for the Roku Remote.
Maineiac
X1
1 year ago
232
2
FireTV Compatibility
I would like to create Alexa Custom Routines to control a remote(x1 or U2) connected to a FireTV Cube. Is the X...
VinnyVan
Remote control
1 year ago
439
1
Add Mute Command to Alexa
Add the Mute Voice Command to Alexa
HpCom
X1
1 year ago
254
1
hopper 3
Could you add the Recall Key
HpCom
X1
1 year ago
310
1
Sony STR-DN1080 does not work
Uused both the STR-DN1080 and STR-DN1080-1 code bases. None of the buttons work, can't power off, switch inputs, nothing.
swimmie73
X1
1 year ago
351
3
Bluetooth Keyboard with the X1
I use a windows pc as my media pc, using it for plex, netflix, youtube, amazon prime, etc and my family really liked to use...
cyrus104
X1
1 year ago
564
2
Arris VIP5662W on U1
Sorry my post a few days ago incorrectly stated that the problem was on the Arris VIP5662 - it is actually on a VIP5662W &n...
mrtom64
U1
1 year ago
510
3
1
...
45
46
47
...
173
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Latest Release
1.
Virgin media box dose not work and will not work
2.
Charging Issue
3.
X1S activities long press volume down not working
4.
App fails on multiple devices
5.
Media Player: Long press and scrolling not working
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Hisense TV
Latest comments
The virgin media box is a RF mix with Bluetooth and IR and I was informed of that from a virgin engineer and all that is available on the sofabaton list is IR so then only four commands work in total
But ziggo dose not give you all the commands
Hello there, yer it is in your list but none of the commands work has your company actually tested it because it’s miss information to tell your customers it works with out actually testing it yourself now I have spent £187 on a paper weight and I will have to send it back
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.