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Can't connect to Hub
Hello, I am able to login in to the WIFI during set up but then I receive the screen below. I can't do anything else...
adaly
X1
1 year ago
273
1
Alexa and Sofabaton X1
I had a routine on Alexa call "goodnight" and it turns off the avr, the tv, locks the doors, turns off the lights. I just a...
AndyS
X1
1 year ago
293
0
Denon AVR-X3500H missing inputs
I added the model to my U2, but the codes are incomplete or for a different device. It's missing the input switching comman...
RWK01002
Remote control
1 year ago
447
0
Denon AVR-X3500H missing functions
I added the model to my U2, but the codes are incomplete or for a different device. It's missing the input switching comman...
RWK01002
U1
1 year ago
385
1
Denon AVC-X3700H - Missing Command "Dynamic Volume Off"
Hello. I set up my U2 today and I noticed something. I would also like to have the Dynamic Volume function on the remote co...
TwinBeat
U1
1 year ago
413
1
X1 hub will not learn
Only just got x1 , trying to set up Sky stearm but have tried every thing to have hub learn buttons. Have tried...
BlueSmith74
X1
1 year ago
287
1
Sofabaton android app
Can I install the sofabaton app on more than one android phone connecting to same hub.
stkleffner
X1
1 year ago
296
1
SOFABATON ARE YOU GOING TO FIX THESE ISSUES
1---remote switches from activities to devices on its own 2---remote stops working until you open the app 3---and i have v1...
fuzzy1
X1
1 year ago
467
1
PlayStation 5
With as long as this has been out I can’t believe that no one has set up the commands for the PS5. I was trying to use this...
Theaterkb
X1
1 year ago
2188
4
U2 missing compatibility with Sony STR-DN1010 (AV Receiver)
Basic functions like volume and on/off work but it lacks the "GUI" button that's used to access all the menus and settings ...
LillySong
U1
1 year ago
318
1
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Latest comments
Dear Customer, Thank you for contacting us. We are sorry that we do not support XGIMI Horizon 20. you can add it via Bluetooth. But please note that there is no power on button when adding via Bluetooth. But after manually turning on the device, the other buttons will work.
Dear customer, thank you for contacting us.X1 does not support RF, X1S and X2 support RF315 and RF433. The function of long press and short press can only be set in Activity mode.
Dear customer, I apologize for the inconvenience. When you mentioned the extern IR sensor, do you mean the included IR blaster, or the IR signal from the hub itself? If it's the IR blaster, you can observe if the indicator light of the IR blaster blinks red when you press the buttons of the remote control. If it doesn't blink red, it could be a bad IR blaster. If it's the IR signal from the hub itself. Please observe if the indicator light of the hub still blinks green when you press the buttons of the remote control. Thank you!
Dear Customer, Thank you for contacting us. Have you replaced your battery? If it has been replaced, the remote still won't turn on. Please take a video and share it to our email. Also, please include your Amazon order number and shipping address. We will upgrade your order to our sales team. service@sofabaton.com
I just received by U2 command today and experienced the same slow volume issue with my Denon AVR-2311. I fixed this by modifying the volume up and down keys using the "learn from original remote" option. It now has the same response as the original volume buttons, slow when shortly pressed and fast when continuously pressed.
PS. it is a brand new U2 remote, and it has the latest firmware.