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Samsung Q70R soundbar support
Hi, I could find the Samsung Q90R being supported in the DB. But with the assignment, I was not able to control my Samsung ...
kn0kkn0k
U1
1 year ago
234
1
Philips 55PUS6581/12 bluetooth on/off
Hi, I have the 55PUS6581/12 TV and I could assign a different model to control the TV via BT. However, since the TV and the...
kn0kkn0k
U1
1 year ago
357
1
WiFi Authentication no longer works
For some bizarre reason, after months of working, this hub will no longer authenticate to my WiFi network. What is going on...
mcdc64
X1
1 year ago
303
1
X1 app cannot find on network
Using iphone 14 X1 hub does not appear in app after downloading latest app from app store 3.3.1. Please stop telling us its...
murphytomas
X1
1 year ago
190
1
Samsung UN85CU7000FXZA
Hi, Could codes be loaded for the Samsung TV: UN85CU7000FXZA Thank you
gfrancois
X1
1 year ago
376
1
Zidoo Z9x no scrolling possible
I have downloaded the data for the Zidoo Z9x Media Player. The ArrowUp and ArrowDown buttons (and others) on the remote do ...
Uwe15
X1
1 year ago
424
1
Yamaha rx-v6a AV Reciver
The RX-v6a has 7 HDMI source inputs, however there are only 5 available within Sofabaton. Is there a process to submit a re...
ttbutler
X1
1 year ago
524
3
Xiaomi MJJGYY02FM Support
I own the Xiaomi laser projector. It is a great projector but I am struggling to find a replacement remote control for it. ...
MrC123
Remote control
1 year ago
530
1
TCL 65C835 Source configuration
Hi all, I've setup the Source configuration to use Bring up the navigation menu and switching inputs with left and right ke...
ldco1
X1
1 year ago
431
2
Preamplifier and amplifier are missing from device list
Hi, Can you add preamplifier McIntosh D150 and amplifier Harman/Kardon HK670 to device list?
KneeKicker
U1
1 year ago
333
1
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Latest Release
1.
Virgin media box dose not work and will not work
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Charging Issue
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App fails on multiple devices
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Media Player: Long press and scrolling not working
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Hisense TV
Latest comments
The virgin media box is a RF mix with Bluetooth and IR and I was informed of that from a virgin engineer and all that is available on the sofabaton list is IR so then only four commands work in total
But ziggo dose not give you all the commands
Hello there, yer it is in your list but none of the commands work has your company actually tested it because it’s miss information to tell your customers it works with out actually testing it yourself now I have spent £187 on a paper weight and I will have to send it back
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.