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Learning a key
Trying to "learn" a key from my DirecTV remote. It accepts it, but it doesn't work. I've tried repeatedly. Any suggestions?
johnnyiv
X1
1 year ago
290
1
Sky Q
Hi, got sky Q working with x1 but need to enter numbers for child lock (4 digits) release. There are no numbers to add when...
Storm
X1
1 year ago
464
1
Harmony hub vs X1 hub
Can I utilize my existing harmony hub with the sofabaton remote? my hub and blasters are behind doors in cabinet. My...
ggreene1
X1
1 year ago
483
1
Pre-purchase question
Hello I am looking to replace a Logitech (I would by a replacement but can't swallow paying $600 for a discontinued product...
Bilbo6209
X1
1 year ago
325
1
ONN QLED TV Model 100071705
Please add this model to your X1 code base
Maineiac
X1
1 year ago
273
0
Need to press twice buttons/key for functions to work.
This issue has been around for some time: need to press key "twice" for functions (one to wake up and another for the funct...
Marcelo
X1
1 year ago
466
2
X1 and Shield TV sync issues
Hello. I recently acquired the Sofabatton X1 and updated the hub to v13 and remote to v11. Every now and then remote stops ...
omericosun
X1
1 year ago
319
1
Ferrisa Switcher Splitter
I just got my X1 yesterday and I'm still setting it up. I looked for "Ferrisa 8K 4x2 HDMI Matrix 4 in 2 Out HDMI 2.1 Matrix...
johnnyiv
X1
1 year ago
289
2
CHANNEL button does not work when connected to the Android TV
The CHANNEL_UP (166) and CHANNEL_DOWN (167) buttons are not entered when connected to the Android TV OS via Bluetooth.On th...
thsdlswo
U1
1 year ago
272
0
Setup Difficulty
My devices appear to be funtioning properly. However, I can get the X1 remote to only perform the ON/OFF function. &n...
sobrien2410
X1
1 year ago
271
2
1
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Latest comments
Please provide support for Bang & Olufsen Beo 4 Remote
Please provide support for Meridian G68 Processor
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.