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X1 Remote Control
The biggest problem with this remote control is it only holds a charge for a week. It likely has to do with graphic i...
travisinfla
Remote control
1 year ago
430
0
Epson LS11000
Have the X1 Hub and remote with Epson LS11000 projector. Issues with powering off mostly. It will not power off...
travisinfla
X1
1 year ago
463
1
Alexa Skill does not control volume or play and pause
Hello I have the Alexa skill setup for th Sofabaton X1- it works great for power on and off. How do I get it to turn ...
jimATL
X1
1 year ago
1035
6
Can't Connect X1 Hub
Brand new, out of the box from Amazon. I power everything up, get the flashing blue/purple light, find the hub on my app, s...
brooklynrab
X1
1 year ago
531
1
Support for WiiM Voice Remote (bluetooth)
Hi, I have both X1 and U1. Could you please add support for bluetooth remote used to control WiiM Mini/Pro audio stre...
harshakavuri
U1
1 year ago
1128
4
“Hub Lost”
What's the deal with the X1 going "hub lost"? I recommended the X1 to a friend after needing to replace their Logitech Harm...
JoesCat
X1
1 year ago
262
1
Is Roku Streaming Stick 4k model 3820R2 fully supported?
I wish to verify if the X1 fully supports a Roku Streaming Stick 4k, listed model 3820R2 on the Roku page. I'm shoppin...
JoesCat
X1
1 year ago
429
1
Can I us RF to control Directv box
I am trying to get my DirecTV box to respond to the X1. I can't use IR. I am able to communicate to my Samsung TV, but cann...
Pogoldm
X1
1 year ago
544
3
X1 Can't add Shaw Xi0ne box
How do I add the Shaw XiOne box.
Aaron_Wi
X1
1 year ago
300
1
X1 marantz SR5014 Volume
I have the marantz SR5014, the volume buttons on the remote itself are swapped, but in the app they are correct.
Aaron_Wi
X1
1 year ago
285
2
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Latest Release
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XGIMI Horizon 20
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Latest comments
Dear Customer, Thank you for contacting us. We are sorry that we do not support XGIMI Horizon 20. you can add it via Bluetooth. But please note that there is no power on button when adding via Bluetooth. But after manually turning on the device, the other buttons will work.
Dear customer, thank you for contacting us.X1 does not support RF, X1S and X2 support RF315 and RF433. The function of long press and short press can only be set in Activity mode.
Dear customer, I apologize for the inconvenience. When you mentioned the extern IR sensor, do you mean the included IR blaster, or the IR signal from the hub itself? If it's the IR blaster, you can observe if the indicator light of the IR blaster blinks red when you press the buttons of the remote control. If it doesn't blink red, it could be a bad IR blaster. If it's the IR signal from the hub itself. Please observe if the indicator light of the hub still blinks green when you press the buttons of the remote control. Thank you!
Dear Customer, Thank you for contacting us. Have you replaced your battery? If it has been replaced, the remote still won't turn on. Please take a video and share it to our email. Also, please include your Amazon order number and shipping address. We will upgrade your order to our sales team. service@sofabaton.com
I just received by U2 command today and experienced the same slow volume issue with my Denon AVR-2311. I fixed this by modifying the volume up and down keys using the "learn from original remote" option. It now has the same response as the original volume buttons, slow when shortly pressed and fast when continuously pressed.
PS. it is a brand new U2 remote, and it has the latest firmware.