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Device not in lists TELUSTV-24S
I have just switched cable TV providers to Telus TV . The new device they are using is an Abdriod box with custom interface...
chadsfake
X Series
1 month ago
176
7
How to reset X1S hub
how can I change the Hub to a different wifi network? I want to reinstall it with setup a hub. But, it is keep spinning on ...
terence
X Series
2 month ago
216
1
XGIMI Horizon 20
Will the X1 work with the XGIMI projector model XR13A?
jn639594
X Series
2 month ago
154
3
X1 RF and X2 questions.
Looking at your website there is no mention of RF support on the X2 or the X1S any more (the X1 never had it). Does the X2 ...
Dave480
X Series
2 month ago
167
1
problems with extern IR sensor
hi after 10-15 day's, extern IR sensor on my X1S do not work, the hub self does. wenn i take the hub from power for a few m...
Behrle375
X Series
2 month ago
117
2
U2 screen dead
Hi. My SofaBaton U2, ordered August 29, 2025 has lost it's screen (gone dark). It is just past the Amazon return period. Li...
rheilke
Remote control
2 month ago
122
2
sofabaton x2 is selling for $400 on amazon
$400 DOLLARS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Lab22942
X Series
2 month ago
253
1
X1S "HELP" button
On my old Harmont remote there was a HELP button that you could use if something didn't turn on of off correctly. Is ...
Robby
X Series
2 month ago
142
2
Panasonic TV Model Issue
Got new X1S and everything setup pretty well. Does anynoe know how to find similar devices easily for my TV mode.&nbs...
Robby
X Series
2 month ago
105
1
X1 Firmware Update?
My new X1 is great but it seems to be very far behind on the firmware. I can't seem to get the current firmware to show up ...
Laslo
X Series
2 month ago
247
1
1
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3
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5
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180
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
How to program macros?
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
X2, I want to Like it, but so many problems
2.
Alexa Skill Suddenly Stopped Working
3.
X1 IR Learning Won't Work
4.
X3 area
5.
Automatically Added Delay.
6.
X2 Options
Latest comments
So, I have had the X2 for a week, here are the annoyances with this beautiful but hard work animal. 1. Sort the GUI start screen, who needs a “sync”, “version” or “settings” soft button when it’s picked up. 2. Allow to copy functions across to other devices, ie, make it simple to add amp volume to CD function, instead of having to relearn the amp remote. 3. Just discovered the “press and hold” function on macros is utterly rubbish, as the timer only works between functions, when you want to press, wait 2 seconds, then do the function. It feels great, has a great weight, and works great. The hub activates all my hardware with no failures. Allow the start screen to be programmed to have any device/function. I accept that this can’t be changed, but why the hell was a stop hard button not included instead of the pointless “DVR” button?
Dear Customer, We apologize for any inconvenience caused. The X2 only supports 24G WiFi. 5G WiFi is currently not supported. Regarding Bluetooth device pairing: During pairing, you should see two Bluetooth pairing options: BLE and BT. Either can be selected. If you cannot locate Sofabaton in your Bluetooth device list, try restarting the device. Additionally, if your Bluetooth device is paired with other Bluetooth remotes or devices, we recommend unpairing them first before attempting to pair again. Regarding the V5 upgrade prompt upon entering the app: V5 is the hub's version, which is a new release launched today. The upgrade prompt during initial remote setup refers to the remote's version. Currently, both the remote and hub are at the latest V5 version.
Dear Customer, We apologize for any inconvenience caused.We recommend restarting your hub. Please use your current account to complete the setup new Hub process again by pressing the button on the back of Hub until it flashes blue and then select " Set up new Hub" and reconnect the Hub to wifi and finally select "Connect to Hub" in our app. BTW, This process will not delete any data from our system, just let Hub access our cloud again, so as to facilitate the synchronization of activities information to the cloud. the above fails, please go to "Scenes" section of Alexa app, and delete all the items related to Sofabaton, all of these. a. Then go to Alexa app---More---SKILL & Games---search "Sofabton"--- Disable skill b. Enable to use again (Alexa app---More---SKILL & Games---search Sofabton--- Enable to use) c. Go to "Device" --press "+”--Add Group--next--select any room you want ( living room, kitchen etc.)--next--Select the activities you created in our app.
Dear Customer, Is the Xione model SCXI11BEI remote control for the Xfinity box? Please note that Xfinity's remote is an RF remote. X1 does not support RF functionality. Additionally, Xfinity's RF signal is only for communication between the remote and the box and cannot be programmed to learn commands. We recommend downloading the box's specific brand and model from the app to test compatibility. (Xfinity has a very small IR receiver, just to the right of the status light.) Normally we have to paste the head of one of our IR blasters (it is in the original package) onto the IR receiving area of this device.
I’m in the same situation as the original poster. Tried the ‘official’ 360 codebase and nothing works, power, navigation, channels. Have tried all others in the Virginmedia group with same result and even tried the ziggo which does partially work but not well enough to be used. So disappointed X2 is a flagship, Virginmedia have millions of subscribers with this box in the Uk and it is advertised as compatible, but it does not work
I also have this issue with a NOW TV stick that is just a rebranded Roku, but the strange thing is that the app works fine, even the remote works fine if I select the DEVICE, but if I switch to ACTIVITY I have ghost double clicks everywhere. Untried enabling permissive remote, reinstalling, recording a macro that sends a single command, inserting a delay, changing the simple press with a double press but nothing seems to work. As soon as I switch to activity mode on the remote it just starts sending double presses. Activity mode on the app is fine, device on the app is fine, device on remote is fine, activity on remote is NOT fine.