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Ziggo media box Next
Hello everyone, I have succesfully added my mediabox from my provider Ziggo.It's a Mediabox Next (also compared with the "A...
Spikey
X Series
1 month ago
103
3
Searching for Phillips Hue Bridge
Hello everyone! I have a Sofabaton X2. I want to connect to my Hue Bridge. When i add a device via WIFI, the hue bridge is ...
Spikey
X Series
1 month ago
149
2
X2 remote in endless reboot loop?
After following the in-app directios to update the firmware on the remote, the remote seems to be stuck in an endless reboo...
tjmitchem
Remote control
1 month ago
230
2
Activity fix not available and incomplete
"Fix activity not fit for purpose" Issue Fix activity device not available on remote. Means we must always have phone...
crypticc
X Series
1 month ago
152
2
Sofabaton X2: Oppo-20x Input Selection ignored
Issue with OPPO UDP-205 (& UDP-203) input selection. https://www.avforums.com/threads/sofabaton-x2-owners-genera...
crypticc
X Series
1 month ago
139
4
Sofabaton X2: Macro on Devices
Hello How can I create macros and favourite keys on devices to then be re-used across activities? My use case i...
crypticc
X Series
1 month ago
142
4
X2: Power device and inter-activity power command issues
Hello I've programmed power off sequence for PS5 and in the device test it runs perfectly every time. I've identified three...
crypticc
X Series
1 month ago
189
10
Sofabaton X2: MISSING DEVICE- UK Virgin Media 360
Hello I'm new to Sofabaton X2 I want to make it work but there's several small issues and one serious one tha...
crypticc
X Series
1 month ago
152
12
X2, I want to Like it, but so many problems
Finally bit the bullet on a Harmony replacement. The remote looks and feels great but its let down by crappy hardware...
Swynol
X Series
1 month ago
450
3
Alexa Skill Suddenly Stopped Working
Around a week ago I suddenly lost the ability to start and stop activities using my Amazon Alexa. I was told that thi...
mroy5150
X Series
1 month ago
92
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Problem with two remotes on one hub
2.
X2 Support for Phillips Hue Scenes
3.
Feature request
4.
Bug Do not switch sources
5.
AVR-4520CI Long Press Volume Commands Not Working
6.
X2 Hub firmware 6
Latest comments
And no support response what so ever!!!! Are they broke???!!!
Dear Customer, We sincerely apologize for this inconvenience. This is currently a known issue that we have reported to our team. We expect to resolve it in the next update.
Dear Customer, Thank you for your suggestions. I will share them with our team for evaluation to assess their feasibility and consider incorporating them into future updates.
Dear Customer, We apologize for the inconvenience caused. For "Source configuration"---please select the related device in our app--edit--Source configuration--set it up again----for how to identify if you have selected the right input, please go to our app- select this device-click three dots on the right bottom corner --press these virtual keys one by one to identify which one the right input key is. As for some codes of devices, we might have the same keys in our codebase but with a different name. If any input fails to be switched, normally we Add enough delay, like 2-8s delay before this input command under Startup settings page of activity and have some tests after clicking "save" on this page and data sync from Hub to our remote timely. If it fails, please take a screenshot of your Activity's startup sequence and share it with us. We'll review the settings. Thank you. service@sofabaton.com
I have tried the Denon AVR-4520CI code and it works correctly for me so maybe they have fixed it. Just remembered the app does not have press and hold, you are using the remote?
Yes that’s how it works. It can be a little confusing at first and why I said leave the Long Press Feature clear for volume, pressing and holding the volume button will then work as any other remote. Allocating a function to Long Press changes this and the button now has 2 functions so a short press of Play will be Play but pressing and holding Play can be say Stop.