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  • Can't Connect X1 Hub

    Brand new, out of the box from Amazon. I power everything up, get the flashing blue/purple light, find the hub on my app, s...
    • brooklynrab
    • X1
    • 1 year ago
    • 480
    • 1
  • Support for WiiM Voice Remote (bluetooth)

    Hi, I  have both X1 and U1. Could you please add support for bluetooth remote used to control WiiM Mini/Pro audio stre...
    • harshakavuri
    • U1
    • 1 year ago
    • 820
    • 3
  • “Hub Lost”

    What's the deal with the X1 going "hub lost"? I recommended the X1 to a friend after needing to replace their Logitech Harm...
    • JoesCat
    • X1
    • 1 year ago
    • 239
    • 1
  • Is Roku Streaming Stick 4k model 3820R2 fully supported?

    I wish to verify if the X1 fully supports a Roku Streaming Stick 4k, listed model 3820R2 on the Roku page. I'm shoppin...
    • JoesCat
    • X1
    • 1 year ago
    • 381
    • 1
  • Can I us RF to control Directv box

    I am trying to get my DirecTV box to respond to the X1. I can't use IR. I am able to communicate to my Samsung TV, but cann...
    • Pogoldm
    • X1
    • 1 year ago
    • 482
    • 3
  • X1 Can't add Shaw Xi0ne box

    How do I add the Shaw XiOne box.
    • Aaron_Wi
    • X1
    • 1 year ago
    • 279
    • 1
  • X1 marantz SR5014 Volume

    I have the marantz SR5014, the volume buttons on the remote itself are swapped, but in the app they are correct.
    • Aaron_Wi
    • X1
    • 1 year ago
    • 271
    • 2
  • LG G2 OLED OLED83G2PUA Commands Repeat too quickly

    When navigating the TV menus the signal repeat is too fast. Most inputs are double or triple repeated, such as left righ, u...
    • westonww
    • X1
    • 1 year ago
    • 542
    • 3
  • Yamaha RX-V479 AV Receiver not switching inputs

    When I try to switch an activity that requires input switching, the screen on the receiver will briefly display the input t...
    • robdam1001
    • X1
    • 1 year ago
    • 267
    • 1
  • Roku * Asterisk button

    I have the Roku * (asterisk) key set to the "hamburger" or 3-line button and it works in the iPhone app but not on the X1 r...
    • RebTech60
    • X1
    • 1 year ago
    • 266
    • 3
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Latest Release

  • 1. scroll wheel issue - DIY fix
  • 2. how to do i move settings new hub?
  • 3. Virgin media box dose not work and will not work
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  • 6. App fails on multiple devices

Latest comments

  • Thank you for sharing this useful article with us! Your solution is very detailed and I'm sure it will be of great help to users experiencing similar problems. Regarding the warranty issue you mentioned, we are sorry to hear that your remote is not covered by warranty. If you have any other questions or need official support in the future, please feel free to contact our customer service team and we will be happy to assist you. Thank you again for your contribution and we look forward to hearing from you as you continue to share more great content!
  • Thanks for contacting us, the X1S now has a backup feature. If your new remote and old remote are both X1S, you can backup the data of the old remote and import it to the new remote.X1 does not support data backup at this time.
  • Thanks for contacting us, we have some codes for virgin media box in our IR code library, if any of the buttons don't work, let us know the model of your box and we'll check the codes
  • http://bbs.sofabaton.com:8091/post/1872
  • http://bbs.sofabaton.com:8091/post/1872
  • apparently cannot move from old X1 hub to new X1S
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