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Problem with JVC Projector IR Codes
While my JVC Projector (DLA-X70) appears in the sofabaton's IR Code directory , I cannot get the Sofabaton to power up or o...
blumsaferob
X1
1 year ago
318
1
How to use the Devices with X1
The documentation is very sketchy. Before doing more sophisticated stuff, I simply want to have the X1 control my Samsung T...
Pogoldm
X1
1 year ago
357
1
X1 Remote Control
The biggest problem with this remote control is it only holds a charge for a week. It likely has to do with graphic i...
travisinfla
Remote control
1 year ago
359
0
Epson LS11000
Have the X1 Hub and remote with Epson LS11000 projector. Issues with powering off mostly. It will not power off...
travisinfla
X1
1 year ago
315
1
Alexa Skill does not control volume or play and pause
Hello I have the Alexa skill setup for th Sofabaton X1- it works great for power on and off. How do I get it to turn ...
jimATL
X1
1 year ago
497
6
Can't Connect X1 Hub
Brand new, out of the box from Amazon. I power everything up, get the flashing blue/purple light, find the hub on my app, s...
brooklynrab
X1
1 year ago
374
1
Support for WiiM Voice Remote (bluetooth)
Hi, I have both X1 and U1. Could you please add support for bluetooth remote used to control WiiM Mini/Pro audio stre...
harshakavuri
U1
1 year ago
459
1
“Hub Lost”
What's the deal with the X1 going "hub lost"? I recommended the X1 to a friend after needing to replace their Logitech Harm...
JoesCat
X1
1 year ago
223
1
Is Roku Streaming Stick 4k model 3820R2 fully supported?
I wish to verify if the X1 fully supports a Roku Streaming Stick 4k, listed model 3820R2 on the Roku page. I'm shoppin...
JoesCat
X1
1 year ago
325
1
Can I us RF to control Directv box
I am trying to get my DirecTV box to respond to the X1. I can't use IR. I am able to communicate to my Samsung TV, but cann...
Pogoldm
X1
1 year ago
437
3
1
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Latest comments
Please provide support for Bang & Olufsen Beo 4 Remote
Please provide support for Meridian G68 Processor
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.