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Cannot use Android app with my X1
When clicking on the X1 Picture in the Android app it's not moving beyond that splash screen. U1 & U2 work, but I canno...
Buckaroo
X Series
1 year ago
432
3
Philips Hue
Could Philips Hue be added so I can control it over Bluetooth and not just WiFi?
Dave480
X Series
1 year ago
357
2
Sofabaton app crashing on Android 14.
Apparently the current version of the app does not work with Android 14 for some reason. It crashes all the time. I even tr...
BrunoGA
X Series
1 year ago
749
13
Codebase not loading - all devices turn out empty
I can find my devices (e.g. Rotel RSP-1068, Rotel RCD1072 or Sony KDL55NX810) in the List, but I am then shown no controls ...
soerenf
X Series
1 year ago
197
1
Desired feature - Modify an activity to modify/add devices
Translator Hi, Could it be possible to add or remove some devices in an activity wit...
TroisSix
X Series
1 year ago
441
5
Desired feature -add new languages (french)
Translator Hi, Could it be possible to add new languages to the Sofabaton X1? For ex...
TroisSix
X Series
1 year ago
336
2
Desired feature - re-order the keys/macros in the activities
Translator Translator Hi, Could it be possible to...
TroisSix
X Series
1 year ago
359
4
CambridgeAudio Azur 551R - Power not working
Translator Hi, I have a Cambridge Audio Azur 551R, and the Power button is not working, unl...
TroisSix
X Series
1 year ago
508
6
Firmware upgrade locked up!
I just paired my new U2. The app asked me if wanted to upgrade the firmware, I said yes and it began. 3 or 4 ti...
MrBill
U Series
1 year ago
351
1
Hisense C1 Projector
Hello, I´ve got a Hisense C1 projector and have tried almost all bluetooth connections (e.g. Bluebooth Keyboard, Android TV...
Totti
U Series
1 year ago
534
1
1
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2022.9.9, Major Update of Android APP ,HUB
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Latest Release
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X2 remote in endless reboot loop?
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Activity fix not available and incomplete
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Sofabaton X2: Oppo-20x Input Selection ignored
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Sofabaton X2: Macro on Devices
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X2: Power device and inter-activity power command issues
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Sofabaton X2: MISSING DEVICE- UK Virgin Media 360
Latest comments
Dear Customer, There is a small hole on the left side of the remote control. You can press and hold it with a pin for 10 seconds to reset the remote. You can test if it works.
Dear Customer, Thank you for your suggestion. We will add a Fix function to the remote control in the next version. Please note the ? button on your remote control screen. This will be updated with a Fix-like function in the next update.
summary, a bit like the custom activity power issue, the custom input selection has serious defects that both corrupts the detail of an input selection requirement, but also doesn't trigger even one click of the corrupted sequence at all.
P.s. when creating activity I do also add the input selection requirement to the activity. The other thing I notice is no matter how many times I do that, if i open the startup configuration on the activity, it always seems to default to "do not switch sources"
Hello Yes controller is fully upgraded I'll email screenshots of what I suspect might be the cause to the email thread that I have with you. In summary I don't think the input sequence is saved properly at all. I can configure Input And then (below is assuming your zero is actually position one, but I have tried also starting from 0) 1 2 3 4 5 6 7 8 9 0 And then weirdly you ask for a select command, which isn't actually needed when doing numerical affect. But whatever, for now while debugging let's put in "ok". (That's separate defect, requirement to select shouldn't be needed if doing numerical settings, that would be needed for your other two options of cursor up/down and then ok) I then name the inputs as above. Finally I tell Sofabaton that the player defaults to first setting when first letter on, butremembers last setting while powered. Needless to say it doesn't work. Not even the "input" button is pressed to bring up the menu. The activity switch isn't selected at all. But this is where I think the issue resides. If I now go in to configure the page it's lost the ones 0,1,2,3,4,5,6,7,8,9,0 entirely !
Dear Customer, Thank you for your detailed and professional feedback. I will share this issue with our Unity team for review. We will test the problem and work on a solution. By the way, have you upgraded your X2, remote control, and hub to version V5? If possible, please share your Activity startup sequence and shutdown sequence with us via email. This will help our team conduct further testing. Thank you.