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the Omen X Emperium 65 monitor with Smart Home Systems To integrate the Omen X Emperium 65 monitor into a Smart Home System...
pava1960
X Series
25 day ago
73
1
Nwew firmware for the X2 remote
Today the new firmware version 6 has arrived: PLUS: idle mode works with configured landing page for activities ----- brigh...
PRO84
X Series
26 day ago
219
3
Another bug in the X2 hubs firmware
I found another bug in the firmware of the X2 hub: If you have a device that is controlled via Wi-Fi and direct IP and have...
PRO84
X Series
27 day ago
147
2
Need feature to transfer devices or activities between hubs
Scenario: Install new hub and go through trouble to install/configure various devices, including some that are in various ...
dolfs
X Series
1 month ago
98
2
Safabaton app too slow
Each time I use the app and switch to edit an activity or device, there is a very noticeable delay before screens display. ...
dolfs
X Series
1 month ago
55
1
VLAN issue
On my network, IoT devices and mainstream devices are segregated into separate VLANS. Typically, my iPhone is on the "main"...
dolfs
X Series
1 month ago
85
2
Adding IR devices to database by support
Hello, Recently purchased 2 X2 remotes to replace harmony remotes. Very impressed and set up has been very smooth.&nb...
kaled99
X Series
1 month ago
102
1
2 bugs in firmware version 5 of the X2 hub
When an activity starts, then the hub sends the shutdown sequences of all activities.That leads into problems if you switch...
PRO84
X Series
1 month ago
409
22
Need the ability to activate another activity
Currently, macros etc. can only activate commands on a specific device. It is desirable to have a feature so allow switchin...
dolfs
X Series
1 month ago
53
0
Slow command repeat delay on X2
I'm having an issue my X2. I can successfully control the volume up/down on my receiver. I can press and hold and it will v...
cognitivebias
X Series
1 month ago
154
4
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Problem with two remotes on one hub
2.
X2 Support for Phillips Hue Scenes
3.
Feature request
4.
Bug Do not switch sources
5.
AVR-4520CI Long Press Volume Commands Not Working
6.
X2 Hub firmware 6
Latest comments
And no support response what so ever!!!! Are they broke???!!!
Dear Customer, We sincerely apologize for this inconvenience. This is currently a known issue that we have reported to our team. We expect to resolve it in the next update.
Dear Customer, Thank you for your suggestions. I will share them with our team for evaluation to assess their feasibility and consider incorporating them into future updates.
Dear Customer, We apologize for the inconvenience caused. For "Source configuration"---please select the related device in our app--edit--Source configuration--set it up again----for how to identify if you have selected the right input, please go to our app- select this device-click three dots on the right bottom corner --press these virtual keys one by one to identify which one the right input key is. As for some codes of devices, we might have the same keys in our codebase but with a different name. If any input fails to be switched, normally we Add enough delay, like 2-8s delay before this input command under Startup settings page of activity and have some tests after clicking "save" on this page and data sync from Hub to our remote timely. If it fails, please take a screenshot of your Activity's startup sequence and share it with us. We'll review the settings. Thank you. service@sofabaton.com
I have tried the Denon AVR-4520CI code and it works correctly for me so maybe they have fixed it. Just remembered the app does not have press and hold, you are using the remote?
Yes that’s how it works. It can be a little confusing at first and why I said leave the Long Press Feature clear for volume, pressing and holding the volume button will then work as any other remote. Allocating a function to Long Press changes this and the button now has 2 functions so a short press of Play will be Play but pressing and holding Play can be say Stop.