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Arris AX013NC
Can you add the Arris AX013NC to the database or let me know of a compatiable device. Thanks.
Stilltrying
X Series
27 day ago
82
2
Need support for WiiM Ultra
I want to control a Wiim Ultra with Sofabaton X1S. Any plans to support this? Either by dirrect control or emul...
jtucker
X Series
27 day ago
80
1
Philips 77OLED950
Please add to database.
Dave480
X Series
1 month ago
92
3
Samsung GQ55Q9FNG for X1S
Code for the Samsung GQ55Q9FNGTV for the X1S please. Thank you for any hep on this matter as it will be much appreciat...
LJ
X Series
1 month ago
65
1
U1 error adding
I have a Sofabaton U1 that I recently acquired. When I add my first remote, it does so without any issues, but when I try t...
dcamilo1426
U Series
1 month ago
79
1
App 4.0.1
Why are we now forced to have 0.5 second delays between every Activity step?
Dave480
X Series
1 month ago
92
2
X1 battery last just a couple of days
Over time the battery lifetime of my X1 SofaBaton has seriously reduced. Now a full charge will last one 2 days i have redu...
ricobelo
X Series
1 month ago
89
1
Software won't close training with original remote
I am trying to train my U2 to operate my Simaudio Moon i3.3. When in learning mode, the software doesn't have a "Finish" or...
rheilke
Remote control
1 month ago
96
3
U2 won't pair with Amazon Fire Cube
I have 2 problems with my back-lit U2. (I'll keep them seperated in two threads, as they are not related.) When trying to p...
rheilke
U Series
1 month ago
83
1
U1 remotes not turning on tv's
U1 remotes are not able to turn on fire tv's at our business (toshiba and hinsense after an extend period of time (overnigh...
BDpontevedra
U Series
1 month ago
125
1
1
2
3
4
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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X1 Hub Upgrade Already!
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How to program macros?
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
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X2, I want to Like it, but so many problems
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Alexa Skill Suddenly Stopped Working
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X1 IR Learning Won't Work
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X3 area
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Automatically Added Delay.
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X2 Options
Latest comments
So, I have had the X2 for a week, here are the annoyances with this beautiful but hard work animal. 1. Sort the GUI start screen, who needs a “sync”, “version” or “settings” soft button when it’s picked up. 2. Allow to copy functions across to other devices, ie, make it simple to add amp volume to CD function, instead of having to relearn the amp remote. 3. Just discovered the “press and hold” function on macros is utterly rubbish, as the timer only works between functions, when you want to press, wait 2 seconds, then do the function. It feels great, has a great weight, and works great. The hub activates all my hardware with no failures. Allow the start screen to be programmed to have any device/function. I accept that this can’t be changed, but why the hell was a stop hard button not included instead of the pointless “DVR” button?
Dear Customer, We apologize for any inconvenience caused. The X2 only supports 24G WiFi. 5G WiFi is currently not supported. Regarding Bluetooth device pairing: During pairing, you should see two Bluetooth pairing options: BLE and BT. Either can be selected. If you cannot locate Sofabaton in your Bluetooth device list, try restarting the device. Additionally, if your Bluetooth device is paired with other Bluetooth remotes or devices, we recommend unpairing them first before attempting to pair again. Regarding the V5 upgrade prompt upon entering the app: V5 is the hub's version, which is a new release launched today. The upgrade prompt during initial remote setup refers to the remote's version. Currently, both the remote and hub are at the latest V5 version.
Dear Customer, We apologize for any inconvenience caused.We recommend restarting your hub. Please use your current account to complete the setup new Hub process again by pressing the button on the back of Hub until it flashes blue and then select " Set up new Hub" and reconnect the Hub to wifi and finally select "Connect to Hub" in our app. BTW, This process will not delete any data from our system, just let Hub access our cloud again, so as to facilitate the synchronization of activities information to the cloud. the above fails, please go to "Scenes" section of Alexa app, and delete all the items related to Sofabaton, all of these. a. Then go to Alexa app---More---SKILL & Games---search "Sofabton"--- Disable skill b. Enable to use again (Alexa app---More---SKILL & Games---search Sofabton--- Enable to use) c. Go to "Device" --press "+”--Add Group--next--select any room you want ( living room, kitchen etc.)--next--Select the activities you created in our app.
Dear Customer, Is the Xione model SCXI11BEI remote control for the Xfinity box? Please note that Xfinity's remote is an RF remote. X1 does not support RF functionality. Additionally, Xfinity's RF signal is only for communication between the remote and the box and cannot be programmed to learn commands. We recommend downloading the box's specific brand and model from the app to test compatibility. (Xfinity has a very small IR receiver, just to the right of the status light.) Normally we have to paste the head of one of our IR blasters (it is in the original package) onto the IR receiving area of this device.
I’m in the same situation as the original poster. Tried the ‘official’ 360 codebase and nothing works, power, navigation, channels. Have tried all others in the Virginmedia group with same result and even tried the ziggo which does partially work but not well enough to be used. So disappointed X2 is a flagship, Virginmedia have millions of subscribers with this box in the Uk and it is advertised as compatible, but it does not work
I also have this issue with a NOW TV stick that is just a rebranded Roku, but the strange thing is that the app works fine, even the remote works fine if I select the DEVICE, but if I switch to ACTIVITY I have ghost double clicks everywhere. Untried enabling permissive remote, reinstalling, recording a macro that sends a single command, inserting a delay, changing the simple press with a double press but nothing seems to work. As soon as I switch to activity mode on the remote it just starts sending double presses. Activity mode on the app is fine, device on the app is fine, device on remote is fine, activity on remote is NOT fine.