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Hi Sofabaton team I have emailed service@sofabaton.com and have not had a reply yet (13 days) Is support best via...
eyegofast
X Series
1 year ago
564
7
Please upgrade u1 firmware
Please upgrade u1 firmware, some of my buttons aren't working on any device.
mattmayatt
U Series
1 year ago
397
1
samsung tv
the codebase for the samsung UN60H6203AF does not work at all - my actual model number is UN60H6203AFXZA (XZA at the end).&...
wrparis
X Series
1 year ago
298
0
Chromecast Mic with U2 remote
Hi there, I recently bought a sofabaton u2 and I'm wondering how to get the mic option working with my chromcast sea...
jhumphreys
Remote control
1 year ago
498
0
Formovie Projector: Powers off, but not on
Everything on my Formovie Projector is working, with the exception of being able to turn the porjector on with my X1. ...
waltgrace
X Series
1 year ago
942
3
Hub connection - constantly losing communication
App cannot and will not, no matter what I do, maintain contact with the hub. I have created a separate 2.4 GHz network, rem...
jaycurn
X Series
1 year ago
255
2
X1 remote have to repeat key presses
I have two X1 remotes and hubs and they have the same issue. When I command inputs with the remote to an Apple TV or ...
BoilerJay
X Series
1 year ago
410
0
macros in startup
Is it possible to add a macro in the startup settings of an activity? In that way I could change the sound settings of my S...
uulsof1
X Series
1 year ago
378
1
Direction up , ok , volume down buttons and others
Direction up , ok , volume down and some other buttons do not work properly on any device i have connected to the sofabaton...
mattmayatt
U Series
1 year ago
364
2
Please add to database
Could you add the TCL C645K Android TV 2023 MODEL also on U2 SKY Q Satellite Box (PVR) in database there is no button to RE...
DracUK100
U Series
1 year ago
298
1
1
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28
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Latest comments
summary, a bit like the custom activity power issue, the custom input selection has serious defects that both corrupts the detail of an input selection requirement, but also doesn't trigger even one click of the corrupted sequence at all.
P.s. when creating activity I do also add the input selection requirement to the activity. The other thing I notice is no matter how many times I do that, if i open the startup configuration on the activity, it always seems to default to "do not switch sources"
Hello Yes controller is fully upgraded I'll email screenshots of what I suspect might be the cause to the email thread that I have with you. In summary I don't think the input sequence is saved properly at all. I can configure Input And then (below is assuming your zero is actually position one, but I have tried also starting from 0) 1 2 3 4 5 6 7 8 9 0 And then weirdly you ask for a select command, which isn't actually needed when doing numerical affect. But whatever, for now while debugging let's put in "ok". (That's separate defect, requirement to select shouldn't be needed if doing numerical settings, that would be needed for your other two options of cursor up/down and then ok) I then name the inputs as above. Finally I tell Sofabaton that the player defaults to first setting when first letter on, butremembers last setting while powered. Needless to say it doesn't work. Not even the "input" button is pressed to bring up the menu. The activity switch isn't selected at all. But this is where I think the issue resides. If I now go in to configure the page it's lost the ones 0,1,2,3,4,5,6,7,8,9,0 entirely !
Dear Customer, Thank you for your detailed and professional feedback. I will share this issue with our Unity team for review. We will test the problem and work on a solution. By the way, have you upgraded your X2, remote control, and hub to version V5? If possible, please share your Activity startup sequence and shutdown sequence with us via email. This will help our team conduct further testing. Thank you.
Thank you for acknowledging my request Best regards
On the remote control, within the Activity interface, there is a ? button. Currently, this button has no function. We will add functionality to this ? button in future updates, enabling repair features on the remote control.