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New user experiences
Hey...as name sugests - newuser! Generally bought to fix hdmi handshake issue with denon avr which results in a black scree...
X1User
X1
1 year ago
286
1
U2 Macros
The advertisment says it is a smooth transition from the Logitech Harmony. So far it is nothing like it. I don't think any ...
Merlin101
Remote control
1 year ago
365
1
Wish list for the next update
I have been using the X1 for over a year now and am generally happy with the design and functionality, however there are is...
Uwe15
X1
1 year ago
362
5
Hub Needs Too Frequent Reboots
I would like to knwo if you are working on problems with the Hub needing to be unplugged to reboot multiple times a week? I...
chadsfake
X1
1 year ago
363
7
TV Channel Numbers
The U2 Remote will not allow me to enter 3 or 4 digit channel numbers. How do I correcr this?
Yecats
U1
1 year ago
283
2
U2 Lagtime
I have just purchased the U2, I find there is a lack of instructions to set this up. However I have managed to get it worki...
Yecats
U1
1 year ago
540
0
Help With Alexa
The instructions on how to get an X1 to work with Alexa are severealy lacking. So here's how I got it to work: Set u...
bkhenley
X1
1 year ago
459
1
X1 scroll wheel
Purchased X1 via the kickstarter and the scroll wheel doesn't always function correctly. Sometimes when you scroll d...
Twalraven
X1
1 year ago
284
3
BlueStream Fiber Tivo Sofabaton U2
I have been unable to pair the Sofabaton U2 to the Bluesteam box. My cable provider BlueStream Box EVOForce1 Model IPA2112...
Ciricillo
U1
1 year ago
302
0
compatability help
I have an LG 42LM6200-UE TV, a ROKU Ultra and a Bose Soundbar (connected to TV using an optical connection). Can one of the...
dmrkvtz
X1
1 year ago
152
1
1
...
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27
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
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Activities like it?
2.
X1S Hub Connection Issues
3.
Inconsistent Operation with Xfinity XG2V2 DVR
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Programing the DirecTV Commands
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HDMI switcher
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Foxtel
Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.