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Sofabaton U2 Losing Config
Connect to Sofabaton U2. I see my devices. I select a device. I select Remote Keys. It shows me tha...
XJW01
U Series
1 year ago
797
4
X1 does not store device power state for switching activities.
I have seen some ask about this a few times now. From the replies I'm not sure if the problem is understood. When Activity ...
Jasonoff
X Series
1 year ago
513
4
U2 firmware dead why not fix it
Sofabaton U2 dead after firmware update. Returned back to amazon less than an hour of opening box. why don't they fix this?...
User1
U Series
1 year ago
364
1
Denon AVR-S770H not in database of devices.
I noticed that the Denon AVR-S770H isn't in the database of devices in the app. Is there another Denon receiver in the data...
MARl0
X Series
1 year ago
275
1
Xgimi Aura Projector - Can't turn on
The Sofabaton X1 will not turn on my Xgimi Aura UST projector. All the other Navigation keys work, but I cannot assig...
dougd59
X Series
1 year ago
635
1
Roku Streaming Stick Support Sofabaton U2
Dose the Sofa Baton U2 support the Roku Streaming Stick ? Thanks
Daldude
Remote control
1 year ago
804
1
Sofabaton U2 Roku Ultra RF Support?
Dose the Sofabaton U2 Support the Roku Ultra in RF Mode or only IR? Thanks
Daldude
Remote control
1 year ago
520
1
Sofabaton X1 keeps turning on Sony Bravia A95L
I have a new TV, Sony Bravia A95L. After the TV is off, the hub will turn on the TV. It happens ever time, afte...
BKL1976
X Series
1 year ago
378
2
u2 remote
I need a code for samsung tv Q70aa
leww37334
U Series
1 year ago
296
1
Need to press the off button twice all the time on X1 remote.
So I received my X1 remote about a week ago, and I've noticed that I need to press the off button every single time I want ...
MARl0
X Series
1 year ago
331
1
1
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Latest Release
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Problem with two remotes on one hub
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Bug Do not switch sources
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AVR-4520CI Long Press Volume Commands Not Working
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Latest comments
And no support response what so ever!!!! Are they broke???!!!
Dear Customer, We sincerely apologize for this inconvenience. This is currently a known issue that we have reported to our team. We expect to resolve it in the next update.
Dear Customer, Thank you for your suggestions. I will share them with our team for evaluation to assess their feasibility and consider incorporating them into future updates.
Dear Customer, We apologize for the inconvenience caused. For "Source configuration"---please select the related device in our app--edit--Source configuration--set it up again----for how to identify if you have selected the right input, please go to our app- select this device-click three dots on the right bottom corner --press these virtual keys one by one to identify which one the right input key is. As for some codes of devices, we might have the same keys in our codebase but with a different name. If any input fails to be switched, normally we Add enough delay, like 2-8s delay before this input command under Startup settings page of activity and have some tests after clicking "save" on this page and data sync from Hub to our remote timely. If it fails, please take a screenshot of your Activity's startup sequence and share it with us. We'll review the settings. Thank you. service@sofabaton.com
I have tried the Denon AVR-4520CI code and it works correctly for me so maybe they have fixed it. Just remembered the app does not have press and hold, you are using the remote?
Yes that’s how it works. It can be a little confusing at first and why I said leave the Long Press Feature clear for volume, pressing and holding the volume button will then work as any other remote. Allocating a function to Long Press changes this and the button now has 2 functions so a short press of Play will be Play but pressing and holding Play can be say Stop.