×
Login
Nickname
Password
Login
X Series
U Series
Holiday Announcement
Remote control
Affiliate
Tags
Login
Register
New X1S
Hello, Is there a trade-in program for X1S upgrade from X1? Cheers Chris
chrizy
X Series
1 year ago
421
2
X1s Info
Can anyone who owns an X1s answer these please. Are you now able to change the order of the Macro/Favourite buttons that ap...
Dave480
X Series
1 year ago
757
3
X1S problem
the only problem i'm having is consent switching from avtivaties to devices on the remote. Its worse than the X1 when will ...
Lab22942
X Series
1 year ago
594
14
Adding other smart devices in learning like and add icons too!
Please add other smart devices in learning like air purifier. I can do this with U2 but not in X1. The devices type are VER...
tmptsmph
X Series
1 year ago
827
1
Sofabaton X1 and Lytmi Fantasy Color Box
Hello, It would be nice to have support for this product. The Lytmi color box does not come with a remote, but only control...
SyphonDog3
X Series
1 year ago
240
1
PS3 and X1 Remote
Hello!I discovered that the PS3 can detect the Sofabaton remote when I try to pair as a bluetooth remote. The PS3 generates...
SyphonDog3
X Series
1 year ago
1388
3
Please add code for SVI Cloud 9P
Please add code for SVI Cloud 9P
AceIsAce1
Remote control
1 year ago
182
1
X1 scroll wheel has issues scrolling up
I've had the X1 for 6 months now and I finally setup enough activites that I need to scroll down/up to select them. Scrolli...
RCLEMENT
X Series
1 year ago
1280
5
DirecTV Gemini Air
The DirecTV Gemini Air device is in the IR Database but does not work, nor will it learn from the remote. I believe t...
BlueHavanaII
U Series
1 year ago
893
2
X1 across VLANs
Recently I created a VLAN for all the IoT devices on my home network. After everything settled down, the X1 can't be discov...
hyperb1iss
X Series
1 year ago
215
1
1
...
20
21
22
...
183
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Problem with two remotes on one hub
2.
X2 Support for Phillips Hue Scenes
3.
Feature request
4.
Bug Do not switch sources
5.
AVR-4520CI Long Press Volume Commands Not Working
6.
X2 Hub firmware 6
Latest comments
And no support response what so ever!!!! Are they broke???!!!
Dear Customer, We sincerely apologize for this inconvenience. This is currently a known issue that we have reported to our team. We expect to resolve it in the next update.
Dear Customer, Thank you for your suggestions. I will share them with our team for evaluation to assess their feasibility and consider incorporating them into future updates.
Dear Customer, We apologize for the inconvenience caused. For "Source configuration"---please select the related device in our app--edit--Source configuration--set it up again----for how to identify if you have selected the right input, please go to our app- select this device-click three dots on the right bottom corner --press these virtual keys one by one to identify which one the right input key is. As for some codes of devices, we might have the same keys in our codebase but with a different name. If any input fails to be switched, normally we Add enough delay, like 2-8s delay before this input command under Startup settings page of activity and have some tests after clicking "save" on this page and data sync from Hub to our remote timely. If it fails, please take a screenshot of your Activity's startup sequence and share it with us. We'll review the settings. Thank you. service@sofabaton.com
I have tried the Denon AVR-4520CI code and it works correctly for me so maybe they have fixed it. Just remembered the app does not have press and hold, you are using the remote?
Yes that’s how it works. It can be a little confusing at first and why I said leave the Long Press Feature clear for volume, pressing and holding the volume button will then work as any other remote. Allocating a function to Long Press changes this and the button now has 2 functions so a short press of Play will be Play but pressing and holding Play can be say Stop.