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Screen cracked
I have contacted them via email 6 times with not a single response. Are they out of business? I've never had such awf...
scholewa
X1
1 year ago
230
2
Can the x1 control two devices at once?
I want to control the volume of my Sony receiver and change channels...etc of my DIRECTV box WITHOUT having to switch from ...
pennywisederry
X1
1 year ago
207
2
Soundbar
I have a U2. Is it possible to use the volume buttons for my soundbar whilst in any mode eg Bluray?
scargman
Remote control
1 year ago
303
1
receiver issue
It seems I can't get my remote to learn the Yamaha 2080 receiver. I can't change inputs or volume I have only a power off f...
Samurai
U1
1 year ago
249
2
U2 - Unable to connect to any Bluetooth devices
Following an unsuccessful firmware update to v39, the application remained at 100% for more than 40 minutes. As a result, t...
cruxh
Remote control
1 year ago
621
1
Awful service. Multiple emails and no response
Screen is cracked. Sent 3 emails and no response for close to a week. No customer service telephone number. Not a legitimat...
scholewa
X1
1 year ago
300
5
Remote goes back to main menu while charging
When an activity is active and you start charging, the remote goes back to the main menu when the screen goes in stan...
sonar
X1
1 year ago
298
6
double clicks on Samsung TV
Hi I've learned the Samsung remote for my UE65TU7020KXXU. I have a problem that whenever I press the right or left arr...
jearley
U1
1 year ago
316
2
Configure Amazon Fire Cube on X1
Hi, Setting up Devices I didn't see Amazon Fire Cube on the X1. Do I have to do this manually or does one of t...
Kljman
X1
1 year ago
305
2
X1 - Can not control Directv HR44-500 set top box
I can find the HR44-500 STB in the devices menu but none of the commands work to control the STB. I set the Directv b...
RicardoD
X1
1 year ago
259
1
1
...
20
21
22
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168
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.