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User-Created Device Database?
I have a proposal for you for an enhancement. Please create a "user device database" (separate from your official device DB...
dcsaul
X Series
1 year ago
731
2
Vizio soundbar not working with my X1 remote
I have the v20-J8 and its not working at all with my remote, I've tried to "repair" it by learning the commands with the or...
a5troblack
X Series
1 year ago
598
4
Learn not working
Hello there. i tried the repair / Learn command with 2 different remote. One with Bravia Sony remote and the other w...
INV1CTUS
X Series
1 year ago
482
2
Vidéotron Helix (White setup box)
Hello there. I have the Vidéotron setup box. While I can find the remote on the database, most command won't work. Also, I ...
INV1CTUS
X Series
1 year ago
442
2
Activities
Hi I have a Denon amp and have renamed some of the inputs on the x1 remote ShieldTV BluRay VirginTV These are worki...
zap30
X Series
1 year ago
410
1
Request to add more Devices
Please add Samsung 85 inch frame tv model number QN85lS03BAFXZA AND ONKYO Receiver model TX-RZ710 to your Data bases please...
Kdude
X Series
1 year ago
203
1
Virgin 360
Hi I have an X1 remote, but when programming the ir codes for the 360 box nothing works. I have selected the ziggo media bo...
zap30
X Series
1 year ago
274
5
Power On/Off Nintendo Switch
Is it possible to Power On/Off the Nintendo Switch with the X1?
Borilu
X Series
1 year ago
841
2
Add Sony DVP-NS708H
Pleas add the Sony DVP-NS708H CD/DVD player to the codebase.
sonar
X Series
1 year ago
172
1
Defect: Sofabaton U2 Learning method
To program a key you must press and hold the key on the original remote. For example. If I press and hold Volume Up on the ...
XJW01
U Series
1 year ago
280
3
1
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20
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22
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180
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
How to program macros?
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
X2, I want to Like it, but so many problems
2.
Alexa Skill Suddenly Stopped Working
3.
X1 IR Learning Won't Work
4.
X3 area
5.
Automatically Added Delay.
6.
X2 Options
Latest comments
I am having the same issue, the above advice isn't helpful because this is a Bluetooth device not IR. We need a Bluetooth guide command. This buttons absence makes it impossible to use
New to the X2. Having a lot of trouble getting it to work with AT&T DVR. IPH8110.
Yes...I noticed this too.
So, I have had the X2 for a week, here are the annoyances with this beautiful but hard work animal. 1. Sort the GUI start screen, who needs a “sync”, “version” or “settings” soft button when it’s picked up. 2. Allow to copy functions across to other devices, ie, make it simple to add amp volume to CD function, instead of having to relearn the amp remote. 3. Just discovered the “press and hold” function on macros is utterly rubbish, as the timer only works between functions, when you want to press, wait 2 seconds, then do the function. It feels great, has a great weight, and works great. The hub activates all my hardware with no failures. Allow the start screen to be programmed to have any device/function. I accept that this can’t be changed, but why the hell was a stop hard button not included instead of the pointless “DVR” button?
Dear Customer, We apologize for any inconvenience caused. The X2 only supports 24G WiFi. 5G WiFi is currently not supported. Regarding Bluetooth device pairing: During pairing, you should see two Bluetooth pairing options: BLE and BT. Either can be selected. If you cannot locate Sofabaton in your Bluetooth device list, try restarting the device. Additionally, if your Bluetooth device is paired with other Bluetooth remotes or devices, we recommend unpairing them first before attempting to pair again. Regarding the V5 upgrade prompt upon entering the app: V5 is the hub's version, which is a new release launched today. The upgrade prompt during initial remote setup refers to the remote's version. Currently, both the remote and hub are at the latest V5 version.
Dear Customer, We apologize for any inconvenience caused.We recommend restarting your hub. Please use your current account to complete the setup new Hub process again by pressing the button on the back of Hub until it flashes blue and then select " Set up new Hub" and reconnect the Hub to wifi and finally select "Connect to Hub" in our app. BTW, This process will not delete any data from our system, just let Hub access our cloud again, so as to facilitate the synchronization of activities information to the cloud. the above fails, please go to "Scenes" section of Alexa app, and delete all the items related to Sofabaton, all of these. a. Then go to Alexa app---More---SKILL & Games---search "Sofabton"--- Disable skill b. Enable to use again (Alexa app---More---SKILL & Games---search Sofabton--- Enable to use) c. Go to "Device" --press "+”--Add Group--next--select any room you want ( living room, kitchen etc.)--next--Select the activities you created in our app.