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Remote delay
Hello. I have noticed sometimes the remote will double tap when I’m using it. Double tap meaning if I press any key once it...
djdnice
U Series
1 year ago
857
4
time delay reponse
Hello, I'am using an old logitech h. 650, on these remote is possible to define the times (in s) ; delay for all reponse to...
vrondelaud
U Series
1 year ago
763
2
Asking for new device to be added toDatabase
The de.feedback I think offers an oportunity to add new devices to Sofobaton data base, but needs an email address. Mine is...
stuartconey21
U Series
1 year ago
944
3
Which buttons are currently assigned?
How can I see which buttons are currently assigned? For example: I have ab Nvidia Shield Android TV, which was automaticall...
ornwilson
U Series
1 year ago
1027
3
RCA Stav-3970 AV receiver
Hi, I was wondering if I can get support towards programming the remote for the above receiver. I dont have the original re...
rxntrik7
U Series
1 year ago
728
2
Problem programming Xfinity STB
Anyone have any success in programming an Xfinity STB (X1) with the Sofabaton U1. The infrared method didn't work for me. A...
Quizmaster5008
U Series
1 year ago
1718
4
Yamaha YAS-209 Front Surround System
Please add the Yamaha YAS-209 Front Surround System to the SofaBaton Universal Remote Control.
wbeier3
U Series
1 year ago
837
3
Where have you been?
Best remote ever! Thank you for helping cleanup my coffee table of all the remote controls!
Eman62
U Series
1 year ago
850
2
Westinghouse LD-3265
Your remote does not work for this TV model now what?
KJBastek
U Series
1 year ago
975
2
Amazing value
This is an amazing remote and value, the support is top notch!. I had some issues with my devices I emailed them and they g...
zhy
U Series
1 year ago
974
2
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Problem with two remotes on one hub
2.
X2 Support for Phillips Hue Scenes
3.
Feature request
4.
Bug Do not switch sources
5.
AVR-4520CI Long Press Volume Commands Not Working
6.
X2 Hub firmware 6
Latest comments
And no support response what so ever!!!! Are they broke???!!!
Dear Customer, We sincerely apologize for this inconvenience. This is currently a known issue that we have reported to our team. We expect to resolve it in the next update.
Dear Customer, Thank you for your suggestions. I will share them with our team for evaluation to assess their feasibility and consider incorporating them into future updates.
Dear Customer, We apologize for the inconvenience caused. For "Source configuration"---please select the related device in our app--edit--Source configuration--set it up again----for how to identify if you have selected the right input, please go to our app- select this device-click three dots on the right bottom corner --press these virtual keys one by one to identify which one the right input key is. As for some codes of devices, we might have the same keys in our codebase but with a different name. If any input fails to be switched, normally we Add enough delay, like 2-8s delay before this input command under Startup settings page of activity and have some tests after clicking "save" on this page and data sync from Hub to our remote timely. If it fails, please take a screenshot of your Activity's startup sequence and share it with us. We'll review the settings. Thank you. service@sofabaton.com
I have tried the Denon AVR-4520CI code and it works correctly for me so maybe they have fixed it. Just remembered the app does not have press and hold, you are using the remote?
Yes that’s how it works. It can be a little confusing at first and why I said leave the Long Press Feature clear for volume, pressing and holding the volume button will then work as any other remote. Allocating a function to Long Press changes this and the button now has 2 functions so a short press of Play will be Play but pressing and holding Play can be say Stop.