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Need some help connecting U1 to M7 monitor.
I'm trying to connect my U1 to my samsung M7 Smart Monitor but I can't get it to connect. I've connected it in the menu but...
RJMayhem
U Series
1 year ago
698
2
not pairing
U1 not pairing with my iPhone 12 Max Pro What is the problem!! I reset the iPhone, reinstalled the app, took out the batter...
thedeepseadoc
U Series
1 year ago
1920
2
Controlling Amazon Firestick 4k
Can the Sofabaton U1 be used to control an Amazon Firestick 4k? I see that they replied about the Fire TV, but not the Fire...
dmullene
U Series
1 year ago
5092
4
Linking Sofabaton to Xfinity STB???
Hi, Folks: I am trying to get my Sofabaton U1 to control my Xfinity STB (Arris XG1V4), but with little or no success. It wi...
dmullene
U Series
1 year ago
2956
3
AppleTV power/sleep
Just set up my new remote, paired with AppleTV 4K via Bluetooth. It's working well, except it doesn't seem to ever turn on ...
sofasurfer
U Series
1 year ago
1700
3
How can you set up a new Chromecast with Google TV
How can you set up the new Chromecast with Google TV on the Sofabaton? It doesn't have a model number to look up. It's Blue...
TedPC
U Series
1 year ago
5491
6
What I learned about the U1 (edited)
the battery cover just pops off. I put a flat blade scretriver in slot and twist. 1 The macro command is pretty simple. Fir...
oldfool
U Series
1 year ago
13981
9
How copy settings to another remote?
Is there any way to copy the setings from one U1 Remote to another? Answer: no. Not yet, anyway. Good idea for the future.
oldfool
U Series
1 year ago
2596
7
Firestick issue
While using remote for firestick Bluetooth disconnects. When this happens firestick goes to main menu and whatver im watchi...
jfreemanvt
U Series
1 year ago
1708
5
Request for New Functionality
Hi SofaBaton, After R&Ding the U1 Remote, we are planning on expanding it to our platform, The U1 ease of use, cost, an...
RemoteGuy
U Series
1 year ago
1309
3
1
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Most Popular Articles
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2022.9.9, Major Update of Android APP ,HUB
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What I learned about the U1 (edited)
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
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Problem with two remotes on one hub
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Feature request
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AVR-4520CI Long Press Volume Commands Not Working
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Latest comments
And no support response what so ever!!!! Are they broke???!!!
Dear Customer, We sincerely apologize for this inconvenience. This is currently a known issue that we have reported to our team. We expect to resolve it in the next update.
Dear Customer, Thank you for your suggestions. I will share them with our team for evaluation to assess their feasibility and consider incorporating them into future updates.
Dear Customer, We apologize for the inconvenience caused. For "Source configuration"---please select the related device in our app--edit--Source configuration--set it up again----for how to identify if you have selected the right input, please go to our app- select this device-click three dots on the right bottom corner --press these virtual keys one by one to identify which one the right input key is. As for some codes of devices, we might have the same keys in our codebase but with a different name. If any input fails to be switched, normally we Add enough delay, like 2-8s delay before this input command under Startup settings page of activity and have some tests after clicking "save" on this page and data sync from Hub to our remote timely. If it fails, please take a screenshot of your Activity's startup sequence and share it with us. We'll review the settings. Thank you. service@sofabaton.com
I have tried the Denon AVR-4520CI code and it works correctly for me so maybe they have fixed it. Just remembered the app does not have press and hold, you are using the remote?
Yes that’s how it works. It can be a little confusing at first and why I said leave the Long Press Feature clear for volume, pressing and holding the volume button will then work as any other remote. Allocating a function to Long Press changes this and the button now has 2 functions so a short press of Play will be Play but pressing and holding Play can be say Stop.