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Halleluya
I got a Harmony Elite again. Threw that Sofabaton crap in the corner immediately... Good luck with your third hardware iter...
husmoaschta
X Series
1 year ago
273
2
Device support request
Can we get support for the new Google TV Streamer. Would be nice to be able to easily map the new * key...
ltuff1
X Series
1 year ago
327
4
Sofabaton Problem when inside of cable guide
So, here is my problem. I have an arris VMS100 cable box. The remote for this controls my guide - not the TV. The TV is irr...
anthraxian
X Series
1 year ago
622
1
Sofabaton X1 and MQTT
Hello @sofabaton and community. Since there still is no Local API, would it be possible if Sofabaton added MQTT support? It...
oh2th
X Series
1 year ago
606
3
I can‘t understand how to pair a lg tv with the u2
Hallo, i hpoee it is simply i have a Lg 65 g2 and when I use the trutorial it Canterbury pair it. have someone please a dif...
wobodo
Remote control
1 year ago
785
1
Display on my U2 remote is almost unreadable
Hello, since few weeks the display of my U2 remote (bought on Amazon) is almost un readable despite settings on Bright ??? ...
brurab01
U Series
1 year ago
619
2
Dune HD, Zidoo BT
Why can't I find Dune HD / Zidoo BT-devices in the database anymore?
husmoaschta
X Series
1 year ago
297
13
Compatible Remote Controlled HDMI Switch
I have an old Sony TV in my bedroom that suffered a lightning strike and only one HDMI input works on it. I bought a ...
jaxon
X Series
1 year ago
524
4
New Hub - X1s
Hello, I just got my product - I can not get comcast to work so I am trying to upgrade the firmware. I follow instructions ...
jaslgv4249
X Series
1 year ago
581
1
Feature Request...
Can Sofabaton support backup and restore all configs(devices with customized buttons/codes, activities)? This will greatly ...
tkc1212
X Series
1 year ago
394
2
1
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17
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Problem with two remotes on one hub
2.
X2 Support for Phillips Hue Scenes
3.
Feature request
4.
Bug Do not switch sources
5.
AVR-4520CI Long Press Volume Commands Not Working
6.
X2 Hub firmware 6
Latest comments
And no support response what so ever!!!! Are they broke???!!!
Dear Customer, We sincerely apologize for this inconvenience. This is currently a known issue that we have reported to our team. We expect to resolve it in the next update.
Dear Customer, Thank you for your suggestions. I will share them with our team for evaluation to assess their feasibility and consider incorporating them into future updates.
Dear Customer, We apologize for the inconvenience caused. For "Source configuration"---please select the related device in our app--edit--Source configuration--set it up again----for how to identify if you have selected the right input, please go to our app- select this device-click three dots on the right bottom corner --press these virtual keys one by one to identify which one the right input key is. As for some codes of devices, we might have the same keys in our codebase but with a different name. If any input fails to be switched, normally we Add enough delay, like 2-8s delay before this input command under Startup settings page of activity and have some tests after clicking "save" on this page and data sync from Hub to our remote timely. If it fails, please take a screenshot of your Activity's startup sequence and share it with us. We'll review the settings. Thank you. service@sofabaton.com
I have tried the Denon AVR-4520CI code and it works correctly for me so maybe they have fixed it. Just remembered the app does not have press and hold, you are using the remote?
Yes that’s how it works. It can be a little confusing at first and why I said leave the Long Press Feature clear for volume, pressing and holding the volume button will then work as any other remote. Allocating a function to Long Press changes this and the button now has 2 functions so a short press of Play will be Play but pressing and holding Play can be say Stop.