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New Panasonic tv
Can you add the Panasonic TH-49JX900Z to the cloud list please
tankman37
U Series
1 year ago
483
1
LG Nanocell
I have tried numerous times to find out if your device supports this new television, but I have yet to receive an answer. C...
xamas
U Series
1 year ago
653
1
Macros
Everywhere I see the video on how to create macros, it has no sound? I'm trying to make my Directv Genie Mini C4, My Samsun...
lonniec103
U Series
1 year ago
748
3
Bluetooth Profile for PC (Mute)
I was recently able to pair the Sofabaton U1 with my laptop, specifically via Bluetooth with the SofaBaton remote assuming ...
jhlee2222
U Series
1 year ago
827
1
AT&T Uverse Cable Box
I have an AT&T Uverse Cable Box that I cannot get to work on the U1 remote. It says on the front that it is a Cisco IPN...
Bonch
U Series
1 year ago
1106
2
Soma Smart Tilt (Smart Shades) Bluetooth
The company Soma, makes a series of window blind tilt controllers. The controllers are bluetooth based, controllable from a...
jhlee2222
U Series
1 year ago
796
1
Jura M8 Smart Connect (Bluetooth)
Is it possible to add the Jura Smart Connect, a control module for Jura coffee makers that is bluetooth-based, to the Sofab...
jhlee2222
U Series
1 year ago
546
1
Support for IR Control of BigAss Fans Haiku L Series
Hello, BigAssFans makes a home series of smart fans, the Haiku-L series. Though Wifi-enabled, they are also controllable by...
jhlee2222
U Series
1 year ago
722
2
Hisense smart tv
How do i launch streaming service I have remote controlling tv. Can I have a key to launch streaning services If so How to ...
jlongellijaycom918
U Series
1 year ago
780
1
U1 Remote with X1 hub
Hi.. Can someone please tell me if I can use U1 remote with X1 hub. I need remote with numeric keyboard for my Comcast cabl...
Saab1
U Series
1 year ago
1052
4
1
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Most Popular Articles
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2022.9.9, Major Update of Android APP ,HUB
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【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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Latest Release
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Latest comments
And no support response what so ever!!!! Are they broke???!!!
Dear Customer, We sincerely apologize for this inconvenience. This is currently a known issue that we have reported to our team. We expect to resolve it in the next update.
Dear Customer, Thank you for your suggestions. I will share them with our team for evaluation to assess their feasibility and consider incorporating them into future updates.
Dear Customer, We apologize for the inconvenience caused. For "Source configuration"---please select the related device in our app--edit--Source configuration--set it up again----for how to identify if you have selected the right input, please go to our app- select this device-click three dots on the right bottom corner --press these virtual keys one by one to identify which one the right input key is. As for some codes of devices, we might have the same keys in our codebase but with a different name. If any input fails to be switched, normally we Add enough delay, like 2-8s delay before this input command under Startup settings page of activity and have some tests after clicking "save" on this page and data sync from Hub to our remote timely. If it fails, please take a screenshot of your Activity's startup sequence and share it with us. We'll review the settings. Thank you. service@sofabaton.com
I have tried the Denon AVR-4520CI code and it works correctly for me so maybe they have fixed it. Just remembered the app does not have press and hold, you are using the remote?
Yes that’s how it works. It can be a little confusing at first and why I said leave the Long Press Feature clear for volume, pressing and holding the volume button will then work as any other remote. Allocating a function to Long Press changes this and the button now has 2 functions so a short press of Play will be Play but pressing and holding Play can be say Stop.