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  • Screen on remote does not work.

    Just bought the U1 remote. I cannot get the screen on the remote to light up? It seems to add devives on the app but only a...
    • lonniec103
    • U Series
    • 1 year ago
    • 613
    • 1
  • Apple TV sleep

    Is there any way to get apple TV to sleep? It seems impossible to get all devices to turn off with this remote since apple ...
    • mfoga
    • U Series
    • 1 year ago
    • 1222
    • 5
  • U1 display keeps randomly turning on

    The remote is sitting still and yet the display will randomly turn on as if it has been picked up. I find that when it happ...
    • skinlab133
    • U Series
    • 1 year ago
    • 730
    • 2
  • bluetooth pairing of swisscom TV-Box (HD) not working

    guys did buy this remote controll because of the bluetooth feature to replace bluetooth remote controlls. here we are with ...
    • dondaniel
    • U Series
    • 1 year ago
    • 1986
    • 2
  • Clone sofabaton setup to other sofabatons

    Hi there, Is the above possible? I have a combination of Samsung TVs and Rokus in three rooms. I have custom macros and key...
    • dhtguru1
    • U Series
    • 1 year ago
    • 1116
    • 2
  • Poor build quality - life less than six months

    I purchased the SofaBaton U1 on 9 July 2021 and have just set it aside as unusable. I have used the remote almost daily on ...
    • jgunner1948
    • U Series
    • 1 year ago
    • 1079
    • 3
  • LCD Screen not working.

    In a preemtive move I purchased the SofaBaton U1 back in July because our Harmony remote was starting to fail. However the ...
    • IPLoop
    • U Series
    • 1 year ago
    • 1020
    • 1
  • Unable to pair with Galaxy S21 Ultra

    When I try to pair my new remote with the app on my phone, the App will find the remote, but will not pair successfully. Ph...
    • nordonia10
    • U Series
    • 1 year ago
    • 746
    • 1
  • U1 with Dish Network

    I have a U1, and I was able to get it working with my Dish Network Hopper, although the U1 cannot learn anything from the D...
    • Epos7
    • U Series
    • 1 year ago
    • 1548
    • 6
  • Functionality requests

    Muxje had asked: allow us to assign device commands to macros (rather than having to choose from buttons on the Sofabaton) ...
    • Soundchicken
    • U Series
    • 1 year ago
    • 925
    • 2
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. How to program macros?
  • 4. X1 Hub Upgrade Already!
  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. My Thoughts on the Sofabaton X2 after a couple of months
  • 2. Alexa and Sofabaton Skill linked but not working with X2
  • 3. Directional keys on U3 erratic
  • 4. No option to hide devices on U3
  • 5. Firmware of remote
  • 6. U3 keeps freezing / reboots

Latest comments

  • Thank you. If they could please at least fix the first item, it would make the 2nd item far less annoying as I wouldn't need to take a screen shot of my activities startup sequence to capture device inputs before adding a device to each of them.
  • Thanks for your feedback! We will pass along your suggestion to our R&D team for review and will take it into consideration in futre updates.
  • PS, being able to buy an optional "Hub Pro" with say 6 seperate and discretely addressable 3.5mm IR blaster ports would be an amazing option to for folk like me to replace URC MRF-350's. Im currently using a 6 port IR repeater to connect my equipment to the X2 Hub - it does work, but a hub with 6 ports baked in would be better. https://www.snapav.com/wcsstore/ExtendedSitesCatalogAssetStore/attachments/documents/RemotesAndIR/ManualsAndGuides/URC-CCP-MRF350i_spec_sheet.pdf
  • The Off button should just turn off every device that's currently on and managed by the remote - and last time I checked it does this perfectly. I don't really understand why you would want this to operate differently?
  • Please refer to this article: https://www.sofabaton.com/faq/how-to-use-alexa/
  • Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.
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