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X1 remote have to repeat key presses
I have two X1 remotes and hubs and they have the same issue. When I command inputs with the remote to an Apple TV or ...
BoilerJay
X1
1 year ago
281
0
macros in startup
Is it possible to add a macro in the startup settings of an activity? In that way I could change the sound settings of my S...
uulsof1
X1
1 year ago
262
1
Direction up , ok , volume down buttons and others
Direction up , ok , volume down and some other buttons do not work properly on any device i have connected to the sofabaton...
mattmayatt
U1
1 year ago
242
2
Please add to database
Could you add the TCL C645K Android TV 2023 MODEL also on U2 SKY Q Satellite Box (PVR) in database there is no button to RE...
DracUK100
U1
1 year ago
223
1
Hub not working
My hub has stopped working it is just dead no light nothing. can you help Brian
BJFinlay
X1
1 year ago
173
1
How to record and fast forward on Sky Q?
How do you record on sky Q, there is neither a record button or record in the action list? How do you fast forward? W...
Lovetoad
X1
1 year ago
215
3
Sofabaton App fpr Android 14
Google recenly pushed Andriod 14 to my Pixel 7 Pro. As has previolsy been noted the Sofabaton App for Andriod refuses to ru...
rogerbsteele
X1
1 year ago
328
3
Help!
When you do have it working, 1 out of 5 commands are finicky. It is so weird. The hub has the right signal, because it work...
jameswh
X1
1 year ago
284
2
Not all Hue lights and rooms are available
I added my hub and can control about 44 lights and rooms, but the rest of my lights and rooms, specifically the ones in my ...
JohnLeo
X1
1 year ago
394
4
App is not working with Andriod 14
My phone has been updated to Andriod 14. The app will not open. I have deleted and downloaded the app again from the app st...
ciphfer
X1
1 year ago
294
3
1
...
16
17
18
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168
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.