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  • Need older Samsung TV model PN50A450P1D added

    Just as the title suggests, I need my my older TV added to the database. Also unable to learn codes from the old remote. Th...
    • meckman
    • X Series
    • 1 year ago
    • 613
    • 2
  • Is SOFABATON support ignoring us?

    It looks to me as if they aren't listening or replying to anyone? Countless problems already, clearly not even close to lau...
    • Alber
    • X Series
    • 1 year ago
    • 780
    • 4
  • How long to charge the remote initialy?

    Just got the X1. How long to keep the remote plugged in to be fully charged?
    • Unclebubbies
    • X Series
    • 1 year ago
    • 955
    • 5
  • Cannot get X1 to learn from existing remotes

    I cannot get X1 to learn any buttons from any remotes that I have. Is anyone else having issues with this?
    • khsjeepr82
    • X Series
    • 1 year ago
    • 2361
    • 12
  • Will a X1 work for multiple rooms?

    I have 7 Tvs in 6 differnet rooms with 5 Roku sticks and two being Roku TVs. Since the X1 dose not have an IR blaster built...
    • spsellers
    • X Series
    • 1 year ago
    • 1241
    • 4
  • Device sleep causes out of sync activities

    A problem I've encountered is when your TV and other devices eventually go to sleep when not in use, the remote remains in ...
    • JD2005
    • X Series
    • 1 year ago
    • 1000
    • 6
  • X1 won't connect to Eero

    I have an Eero mesh network. I tried disabling the 5ghz signal but X1 will not connect.
    • dubblezh
    • X Series
    • 1 year ago
    • 1501
    • 8
  • Anyone get the manual learning feature to work properly?

    The fact that most of my IR remotes are not listed in the database is a little concerning. But even more concerning is that...
    • jparATMOS
    • X Series
    • 1 year ago
    • 927
    • 5
  • Add Yamaha TRS - 700

    I received my XI remote yesterday and I am not able to add my receiver. My entire video and audio set up passes through the...
    • cyn5351
    • X Series
    • 1 year ago
    • 701
    • 6
  • Hue Emulation and X1

    I'm using the X1 with hue emulation via home assistant, as i don't have hue lights. Also one of my PC's is configured as a ...
    • kaigame
    • X Series
    • 1 year ago
    • 1618
    • 3
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Most Popular Articles

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Latest Release

  • 1. X2 and hue lights
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Latest comments

  • Dear Customer, we recommend that you add this device via infrared; we have the code for this device in our code database. Brand:Epson Model:LS-800
  • Dear Customer, once the hue light is added it should be listed as a device profile and can be selected while creating an Activity. If you cannot find it, please send us some screenshots for further investigation.
  • Dear Customer, we apologize for the inconvenience. Since all signals for the X1S are transmitted from the hub, the remote control itself does not emit infrared signals. Therefore, you cannot power on the device directly from the remote control; instead, you must send the signal to the hub, which then transmits the signal to control the device.
  • That functionality is already there. Some Denon codes for some reason don’t do this but I have just tested your AVR-1508 code base and it goes from -10db to -80db in under 2.5 seconds. If it is doing this in Devises Mode try moving the hub.
  • Hi, the issue is simply that we need an option for holding the key to ACTUALLY hold the signal instead of repeating it every .5 seconds. For example, I use DENON AVR-1508, but regardless of AVR model the function we are requesting is to allow an IR signal to be CONTINUOUS when button is held the instead of just pulsed every .5 seconds.
  • I have 2 RF devices (both are 433.92mhz). One is an electric screen which the remote pairs with the hub, the other is a smart plug, but the remote refuses to pair - I'm baffled!
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