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X1 iniital setup iOS Help...
Hey guys, I received mine X1 Today However, I'm running into a problem I go to connect the Bluetooth to my iPhone and goes ...
tfraley
U Series
1 year ago
1705
8
Galaxy 20+ not pairing with remote
Just got the remote and it won't go past the pairing screen on the app. From the looks of another post, it didn't work for ...
BigDfromCT
U Series
1 year ago
457
1
LG UH652T
Are we able to add the codes for LG UH652T Also is there any way with the macro on a U1 remote to tell it to put the TV on ...
phild83
U Series
1 year ago
500
1
TCL 65R635 65 inch UHD Roku TV Series 6
Hi, Haven't been able to get my U1 to properly control this new TCL Roku TV. This U1 worked fine with my old Visio TV and o...
Ace_Rabinowitz
U Series
1 year ago
912
5
Cant Register
Whenever I try to register the app on my android phone, I never get the verification E-Mail.
Jeffolsen57
U Series
1 year ago
513
1
Numeric keys unresponsive with Verizon cable box
when attempting to change channels on verizon fios cable box, I have to press the numeric key multiple times before it regi...
MikeyG
U Series
1 year ago
882
1
Programming the colored buttons
Is there any way to add YouTube TV to one of the colored buttons without another remote?
phild301
U Series
1 year ago
1211
2
Error uploading codes from app
I just got my U1 and tried to set it up with the android app. It keeps getting error when uploading codes to U1. And I can'...
mickwong
U Series
1 year ago
666
3
U1 / App support for Toshiba DVD/CD Player SD-2108
Hello, does U1 / App support for Toshiba DVD/CD Player SD-2108 ? Thank you
wtwong
U Series
1 year ago
725
1
Phillips hue U1
Hello does the U1 support phillips hue control ?
Mollywoped
U Series
1 year ago
1094
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
How to program macros?
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
X2, I want to Like it, but so many problems
2.
Alexa Skill Suddenly Stopped Working
3.
X1 IR Learning Won't Work
4.
X3 area
5.
Automatically Added Delay.
6.
X2 Options
Latest comments
I am having the same issue, the above advice isn't helpful because this is a Bluetooth device not IR. We need a Bluetooth guide command. This buttons absence makes it impossible to use
New to the X2. Having a lot of trouble getting it to work with AT&T DVR. IPH8110.
Yes...I noticed this too.
So, I have had the X2 for a week, here are the annoyances with this beautiful but hard work animal. 1. Sort the GUI start screen, who needs a “sync”, “version” or “settings” soft button when it’s picked up. 2. Allow to copy functions across to other devices, ie, make it simple to add amp volume to CD function, instead of having to relearn the amp remote. 3. Just discovered the “press and hold” function on macros is utterly rubbish, as the timer only works between functions, when you want to press, wait 2 seconds, then do the function. It feels great, has a great weight, and works great. The hub activates all my hardware with no failures. Allow the start screen to be programmed to have any device/function. I accept that this can’t be changed, but why the hell was a stop hard button not included instead of the pointless “DVR” button?
Dear Customer, We apologize for any inconvenience caused. The X2 only supports 24G WiFi. 5G WiFi is currently not supported. Regarding Bluetooth device pairing: During pairing, you should see two Bluetooth pairing options: BLE and BT. Either can be selected. If you cannot locate Sofabaton in your Bluetooth device list, try restarting the device. Additionally, if your Bluetooth device is paired with other Bluetooth remotes or devices, we recommend unpairing them first before attempting to pair again. Regarding the V5 upgrade prompt upon entering the app: V5 is the hub's version, which is a new release launched today. The upgrade prompt during initial remote setup refers to the remote's version. Currently, both the remote and hub are at the latest V5 version.
Dear Customer, We apologize for any inconvenience caused.We recommend restarting your hub. Please use your current account to complete the setup new Hub process again by pressing the button on the back of Hub until it flashes blue and then select " Set up new Hub" and reconnect the Hub to wifi and finally select "Connect to Hub" in our app. BTW, This process will not delete any data from our system, just let Hub access our cloud again, so as to facilitate the synchronization of activities information to the cloud. the above fails, please go to "Scenes" section of Alexa app, and delete all the items related to Sofabaton, all of these. a. Then go to Alexa app---More---SKILL & Games---search "Sofabton"--- Disable skill b. Enable to use again (Alexa app---More---SKILL & Games---search Sofabton--- Enable to use) c. Go to "Device" --press "+”--Add Group--next--select any room you want ( living room, kitchen etc.)--next--Select the activities you created in our app.