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My U1 is a much better device.
Learning function does not work for any key or any device.
Wally33
X Series
1 year ago
587
2
Rearranged Activities Out of Sync With X1 Remote
I've now got the X1 working quite well with my equipment. 1 problem I Find annoying... If you rearrange activities on the a...
CarlB
X Series
1 year ago
1010
5
X1 Hub, Blinking/Solid Red Light
My X1 unit was working at first, now the hub will have a blinking then solid red light. All the manual says is, that it is ...
punkzilla
X Series
1 year ago
1199
1
Battery level indicator
I think the battery level indicator should always be visible, even on the Activities and Devices screens. Once set up, the ...
Kakashi
X Series
1 year ago
738
1
Missing CH+ button?
The channel down button works fine on my LG OLED CX TV. But the channel up button does nothing and there is no code button ...
jbl123
X Series
1 year ago
1106
6
X1 remote sync loop
I had posted about this in the Kickstarter comments and received a reply that was not helpful for the sync issue I ran into...
kklee
X Series
1 year ago
1604
1
Press to Wake
From the comments and validation on Kickstarter, it sounds like there is no accelerometer in the X1 to allow for 'lift to w...
bmfkai
X Series
1 year ago
854
2
How can you track without a tracking number???
I just received another email stating that 99% of shipments have been completed. Then it gives a link to track my shipment,...
jcthedog
X Series
1 year ago
724
2
Long Press
There seems to be an issue with long press, the first couple signals from a long press have a short delay before the succes...
bmfkai
X Series
1 year ago
1447
4
Some positive feedback
With all the negativity I did want to say that the remote itself is rather nice. The texture is great and I appreciate that...
lamb0985
X Series
1 year ago
613
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Problem with two remotes on one hub
2.
X2 Support for Phillips Hue Scenes
3.
Feature request
4.
Bug Do not switch sources
5.
AVR-4520CI Long Press Volume Commands Not Working
6.
X2 Hub firmware 6
Latest comments
And no support response what so ever!!!! Are they broke???!!!
Dear Customer, We sincerely apologize for this inconvenience. This is currently a known issue that we have reported to our team. We expect to resolve it in the next update.
Dear Customer, Thank you for your suggestions. I will share them with our team for evaluation to assess their feasibility and consider incorporating them into future updates.
Dear Customer, We apologize for the inconvenience caused. For "Source configuration"---please select the related device in our app--edit--Source configuration--set it up again----for how to identify if you have selected the right input, please go to our app- select this device-click three dots on the right bottom corner --press these virtual keys one by one to identify which one the right input key is. As for some codes of devices, we might have the same keys in our codebase but with a different name. If any input fails to be switched, normally we Add enough delay, like 2-8s delay before this input command under Startup settings page of activity and have some tests after clicking "save" on this page and data sync from Hub to our remote timely. If it fails, please take a screenshot of your Activity's startup sequence and share it with us. We'll review the settings. Thank you. service@sofabaton.com
I have tried the Denon AVR-4520CI code and it works correctly for me so maybe they have fixed it. Just remembered the app does not have press and hold, you are using the remote?
Yes that’s how it works. It can be a little confusing at first and why I said leave the Long Press Feature clear for volume, pressing and holding the volume button will then work as any other remote. Allocating a function to Long Press changes this and the button now has 2 functions so a short press of Play will be Play but pressing and holding Play can be say Stop.