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How long to charge the remote initialy?
Just got the X1. How long to keep the remote plugged in to be fully charged?
Unclebubbies
X Series
1 year ago
900
5
Cannot get X1 to learn from existing remotes
I cannot get X1 to learn any buttons from any remotes that I have. Is anyone else having issues with this?
khsjeepr82
X Series
1 year ago
2311
12
Will a X1 work for multiple rooms?
I have 7 Tvs in 6 differnet rooms with 5 Roku sticks and two being Roku TVs. Since the X1 dose not have an IR blaster built...
spsellers
X Series
1 year ago
1175
4
Device sleep causes out of sync activities
A problem I've encountered is when your TV and other devices eventually go to sleep when not in use, the remote remains in ...
JD2005
X Series
1 year ago
927
6
X1 won't connect to Eero
I have an Eero mesh network. I tried disabling the 5ghz signal but X1 will not connect.
dubblezh
X Series
1 year ago
1396
8
Anyone get the manual learning feature to work properly?
The fact that most of my IR remotes are not listed in the database is a little concerning. But even more concerning is that...
jparATMOS
X Series
1 year ago
799
5
Add Yamaha TRS - 700
I received my XI remote yesterday and I am not able to add my receiver. My entire video and audio set up passes through the...
cyn5351
X Series
1 year ago
647
6
Hue Emulation and X1
I'm using the X1 with hue emulation via home assistant, as i don't have hue lights. Also one of my PC's is configured as a ...
kaigame
X Series
1 year ago
1385
3
Button lag
Hello! I love the U1 remote. However there's one thing bothering me that I don't know how to fix - the buttons have signifi...
Remotezeo
U Series
1 year ago
1638
5
Firewall ports used by X1
What ports are used for communication between the X1 hub and any device with the Sofabaton app? I'd like to put the Hub on ...
SDeath
X Series
1 year ago
1519
12
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
How to program macros?
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
X2, I want to Like it, but so many problems
2.
Alexa Skill Suddenly Stopped Working
3.
X1 IR Learning Won't Work
4.
X3 area
5.
Automatically Added Delay.
6.
X2 Options
Latest comments
I am having the same issue, the above advice isn't helpful because this is a Bluetooth device not IR. We need a Bluetooth guide command. This buttons absence makes it impossible to use
New to the X2. Having a lot of trouble getting it to work with AT&T DVR. IPH8110.
Yes...I noticed this too.
So, I have had the X2 for a week, here are the annoyances with this beautiful but hard work animal. 1. Sort the GUI start screen, who needs a “sync”, “version” or “settings” soft button when it’s picked up. 2. Allow to copy functions across to other devices, ie, make it simple to add amp volume to CD function, instead of having to relearn the amp remote. 3. Just discovered the “press and hold” function on macros is utterly rubbish, as the timer only works between functions, when you want to press, wait 2 seconds, then do the function. It feels great, has a great weight, and works great. The hub activates all my hardware with no failures. Allow the start screen to be programmed to have any device/function. I accept that this can’t be changed, but why the hell was a stop hard button not included instead of the pointless “DVR” button?
Dear Customer, We apologize for any inconvenience caused. The X2 only supports 24G WiFi. 5G WiFi is currently not supported. Regarding Bluetooth device pairing: During pairing, you should see two Bluetooth pairing options: BLE and BT. Either can be selected. If you cannot locate Sofabaton in your Bluetooth device list, try restarting the device. Additionally, if your Bluetooth device is paired with other Bluetooth remotes or devices, we recommend unpairing them first before attempting to pair again. Regarding the V5 upgrade prompt upon entering the app: V5 is the hub's version, which is a new release launched today. The upgrade prompt during initial remote setup refers to the remote's version. Currently, both the remote and hub are at the latest V5 version.
Dear Customer, We apologize for any inconvenience caused.We recommend restarting your hub. Please use your current account to complete the setup new Hub process again by pressing the button on the back of Hub until it flashes blue and then select " Set up new Hub" and reconnect the Hub to wifi and finally select "Connect to Hub" in our app. BTW, This process will not delete any data from our system, just let Hub access our cloud again, so as to facilitate the synchronization of activities information to the cloud. the above fails, please go to "Scenes" section of Alexa app, and delete all the items related to Sofabaton, all of these. a. Then go to Alexa app---More---SKILL & Games---search "Sofabton"--- Disable skill b. Enable to use again (Alexa app---More---SKILL & Games---search Sofabton--- Enable to use) c. Go to "Device" --press "+”--Add Group--next--select any room you want ( living room, kitchen etc.)--next--Select the activities you created in our app.