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My thoughts so far with the X1 - It needs a lot of work
I've tried to set-up the remote to control my various devices; this includes the following: Dune HD media player Apple TV P...
gnasher666
X Series
1 year ago
629
3
Replace current x1 remote with upgraded version
Once all the bugs are fixedcthis might be nice. However thecremtoe is limited. I suggest a new replacement remote with numb...
jmschnur45
X Series
1 year ago
578
0
Replace current x1 remote with upgraded version
Once all the bugs are fixedcthis might be nice. However thecremtoe is limited. I suggest a new replacement remote with numb...
jmschnur45
X Series
1 year ago
478
0
Replace current x1 remote with upgraded version
Once all the bugs are fixedcthis might be nice. However thecremtoe is limited. I suggest a new replacement remote with numb...
jmschnur45
X Series
1 year ago
486
1
Why is nobody from Sofabaton replying to ANY of these threads?
Nobody has any input on any of these issues users are experiencing? Really?!
Vidfreaky
X Series
1 year ago
526
1
Ps3
Can not get a working code for Sony PS3
lnmgoulding
X Series
1 year ago
1441
11
Can’t get it to work on my Panasonic 55HX700BZ
Serious problem with my TV. The remote is basically a Bluetooth remote, but to switch it on seems to send an IR signal. so ...
Becky
U Series
1 year ago
779
3
App won’t connect to hub
I went through the process multiple times. Hub is showing solid green light. I can ping the hub and I can see it is connect...
ksalno
X Series
1 year ago
3023
10
X1 doesn't learn at all from LG TV Remote
Cannot use the X1 until the learning function is fixed. Native Apple TV functions work well though.
jg1228
X Series
1 year ago
2412
4
Does not control Sony receiver (STR-DN1080)
It will turn the receiver on/off, but other than that it cannot control the volume or change the inputs (the only 2 functio...
ecirwin
X Series
1 year ago
964
5
1
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Most Popular Articles
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2022.9.9, Major Update of Android APP ,HUB
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【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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How to program macros?
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X1 Hub Upgrade Already!
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What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Problem with two remotes on one hub
2.
X2 Support for Phillips Hue Scenes
3.
Feature request
4.
Bug Do not switch sources
5.
AVR-4520CI Long Press Volume Commands Not Working
6.
X2 Hub firmware 6
Latest comments
And no support response what so ever!!!! Are they broke???!!!
Dear Customer, We sincerely apologize for this inconvenience. This is currently a known issue that we have reported to our team. We expect to resolve it in the next update.
Dear Customer, Thank you for your suggestions. I will share them with our team for evaluation to assess their feasibility and consider incorporating them into future updates.
Dear Customer, We apologize for the inconvenience caused. For "Source configuration"---please select the related device in our app--edit--Source configuration--set it up again----for how to identify if you have selected the right input, please go to our app- select this device-click three dots on the right bottom corner --press these virtual keys one by one to identify which one the right input key is. As for some codes of devices, we might have the same keys in our codebase but with a different name. If any input fails to be switched, normally we Add enough delay, like 2-8s delay before this input command under Startup settings page of activity and have some tests after clicking "save" on this page and data sync from Hub to our remote timely. If it fails, please take a screenshot of your Activity's startup sequence and share it with us. We'll review the settings. Thank you. service@sofabaton.com
I have tried the Denon AVR-4520CI code and it works correctly for me so maybe they have fixed it. Just remembered the app does not have press and hold, you are using the remote?
Yes that’s how it works. It can be a little confusing at first and why I said leave the Long Press Feature clear for volume, pressing and holding the volume button will then work as any other remote. Allocating a function to Long Press changes this and the button now has 2 functions so a short press of Play will be Play but pressing and holding Play can be say Stop.