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Verification emails not being sent.
After noting that the support address is using outlook.com I don't know why I expected morre from the tech, however it does...
daylerees
X Series
1 year ago
1306
3
PS5
Anyone gotten this to work with a PS5? I was hoping this would be in their database, but doesn't seem to be. Adding it as a...
zzhumphreyt
X Series
1 year ago
3249
1
Dreadful waste of $$ and time
I couldn't even register to open the app. Never ever received verification code. The online "manual" doesn't show the remot...
Charlie1007
X Series
1 year ago
629
3
Volume buttons lag with Denon receiver
Anyone else running into this issue with a Denon Home Theater receiver or any other receiver?
YeezyBot
X Series
1 year ago
1066
7
X1 IR needs repeated button presses to work
I finally was able to program my TV, but now commands won't register unless I tap the key twice quickly, or just hold the b...
lamb0985
X Series
1 year ago
1168
8
Remove the "power off" action
HI there, I'd like to remove the power off action under the activities section, there isn't an option currently to do this ...
josephjhaney9
X Series
1 year ago
1074
4
U1 remote and YouTube TV / stop button won't work
Hi, all. Looking for some advice... All of a sudden the "stop" button on my U1 remote has stopped working with YouTube TV. ...
SofaChris
U Series
1 year ago
853
4
X1 code learning does not work
I see this mentioned in other posts but I have the same problem. I just can't get the app to learn any code from any remote...
Ward000
X Series
1 year ago
894
7
Nvidia Shield loosing connection
Hello, I have hooked up the X1 to my nvidia shield and it pairs correclty and works at first. Once I switch to another acti...
cwaw9d
X Series
1 year ago
2397
11
Need older Samsung TV model PN50A450P1D added
Just as the title suggests, I need my my older TV added to the database. Also unable to learn codes from the old remote. Th...
meckman
X Series
1 year ago
555
2
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
How to program macros?
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Sofabaton X2: MISSING DEVICE- UK Virgin Media 360
2.
X2, I want to Like it, but so many problems
3.
Alexa Skill Suddenly Stopped Working
4.
X1 IR Learning Won't Work
5.
X3 area
6.
Automatically Added Delay.
Latest comments
Edit: found this but also X1 and no follow up to confirm working. http://bbs.sofabaton.com:8091/post/1191
I am having the same issue, the above advice isn't helpful because this is a Bluetooth device not IR. We need a Bluetooth guide command. This buttons absence makes it impossible to use
New to the X2. Having a lot of trouble getting it to work with AT&T DVR. IPH8110.
Yes...I noticed this too.
So, I have had the X2 for a week, here are the annoyances with this beautiful but hard work animal. 1. Sort the GUI start screen, who needs a “sync”, “version” or “settings” soft button when it’s picked up. 2. Allow to copy functions across to other devices, ie, make it simple to add amp volume to CD function, instead of having to relearn the amp remote. 3. Just discovered the “press and hold” function on macros is utterly rubbish, as the timer only works between functions, when you want to press, wait 2 seconds, then do the function. It feels great, has a great weight, and works great. The hub activates all my hardware with no failures. Allow the start screen to be programmed to have any device/function. I accept that this can’t be changed, but why the hell was a stop hard button not included instead of the pointless “DVR” button?
Dear Customer, We apologize for any inconvenience caused. The X2 only supports 24G WiFi. 5G WiFi is currently not supported. Regarding Bluetooth device pairing: During pairing, you should see two Bluetooth pairing options: BLE and BT. Either can be selected. If you cannot locate Sofabaton in your Bluetooth device list, try restarting the device. Additionally, if your Bluetooth device is paired with other Bluetooth remotes or devices, we recommend unpairing them first before attempting to pair again. Regarding the V5 upgrade prompt upon entering the app: V5 is the hub's version, which is a new release launched today. The upgrade prompt during initial remote setup refers to the remote's version. Currently, both the remote and hub are at the latest V5 version.