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App won’t connect to hub
I went through the process multiple times. Hub is showing solid green light. I can ping the hub and I can see it is connect...
ksalno
X Series
1 year ago
2890
10
X1 doesn't learn at all from LG TV Remote
Cannot use the X1 until the learning function is fixed. Native Apple TV functions work well though.
jg1228
X Series
1 year ago
2406
4
Does not control Sony receiver (STR-DN1080)
It will turn the receiver on/off, but other than that it cannot control the volume or change the inputs (the only 2 functio...
ecirwin
X Series
1 year ago
937
5
My U1 is a much better device.
Learning function does not work for any key or any device.
Wally33
X Series
1 year ago
579
2
Rearranged Activities Out of Sync With X1 Remote
I've now got the X1 working quite well with my equipment. 1 problem I Find annoying... If you rearrange activities on the a...
CarlB
X Series
1 year ago
977
5
X1 Hub, Blinking/Solid Red Light
My X1 unit was working at first, now the hub will have a blinking then solid red light. All the manual says is, that it is ...
punkzilla
X Series
1 year ago
1174
1
Battery level indicator
I think the battery level indicator should always be visible, even on the Activities and Devices screens. Once set up, the ...
Kakashi
X Series
1 year ago
726
1
Missing CH+ button?
The channel down button works fine on my LG OLED CX TV. But the channel up button does nothing and there is no code button ...
jbl123
X Series
1 year ago
1086
6
X1 remote sync loop
I had posted about this in the Kickstarter comments and received a reply that was not helpful for the sync issue I ran into...
kklee
X Series
1 year ago
1479
1
Press to Wake
From the comments and validation on Kickstarter, it sounds like there is no accelerometer in the X1 to allow for 'lift to w...
bmfkai
X Series
1 year ago
843
2
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Latest comments
Edit: found this but also X1 and no follow up to confirm working. http://bbs.sofabaton.com:8091/post/1191
I am having the same issue, the above advice isn't helpful because this is a Bluetooth device not IR. We need a Bluetooth guide command. This buttons absence makes it impossible to use
New to the X2. Having a lot of trouble getting it to work with AT&T DVR. IPH8110.
Yes...I noticed this too.
So, I have had the X2 for a week, here are the annoyances with this beautiful but hard work animal. 1. Sort the GUI start screen, who needs a “sync”, “version” or “settings” soft button when it’s picked up. 2. Allow to copy functions across to other devices, ie, make it simple to add amp volume to CD function, instead of having to relearn the amp remote. 3. Just discovered the “press and hold” function on macros is utterly rubbish, as the timer only works between functions, when you want to press, wait 2 seconds, then do the function. It feels great, has a great weight, and works great. The hub activates all my hardware with no failures. Allow the start screen to be programmed to have any device/function. I accept that this can’t be changed, but why the hell was a stop hard button not included instead of the pointless “DVR” button?
Dear Customer, We apologize for any inconvenience caused. The X2 only supports 24G WiFi. 5G WiFi is currently not supported. Regarding Bluetooth device pairing: During pairing, you should see two Bluetooth pairing options: BLE and BT. Either can be selected. If you cannot locate Sofabaton in your Bluetooth device list, try restarting the device. Additionally, if your Bluetooth device is paired with other Bluetooth remotes or devices, we recommend unpairing them first before attempting to pair again. Regarding the V5 upgrade prompt upon entering the app: V5 is the hub's version, which is a new release launched today. The upgrade prompt during initial remote setup refers to the remote's version. Currently, both the remote and hub are at the latest V5 version.