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Cannot Register
I really want to use this remote, yet I cannot register. I have and Samsung S21 Ultra. I try to reg. and it says logon has ...
Skinnyg
U1
1 year ago
434
1
AT&T STB IPH8110 is not working
I am trying to connect my U1 to the AT&T STB model IPH8110. Pressing the power button during setup is not turning off o...
gquiring
U1
1 year ago
376
1
U1 scroll wheel
I just got my U1, the scroll which selects the device. I can't press the wheel in to select anything, I have to use the but...
gquiring
U1
1 year ago
603
4
Flirc ir usb
Has anybody used this with the flirc ir usb reciver and windows? Does it work well, is there anything that wouldn't work wi...
PanterA_CFH_420
U1
1 year ago
832
3
Login Failed
Hi, I want to register the app, so that I can perform initial setup. "Login Failed." Now what?
MattD
U1
1 year ago
477
1
Big problem with the app
Hi I'm a new user and I downloaded the app from the Google store But there is a problem that the app does not appear in ful...
KaBoS
U1
1 year ago
560
3
U1 purchase options on Amazon
Hey there, follwing the "Buy now" link on your U1 site leads to Amazon where you get three options - "2021 updated", "2019"...
LF4Control
U1
1 year ago
722
1
Questions before purchase
My Harmony remote finally died and I need a replacement. I found Sofabaton by way of Wirecutter. I have some questions befo...
BlahBlahBlah
U1
1 year ago
1041
3
Change Volume and Channels on two different devices
Hey there, unfortunately I missed the whole X1 Kickstarter thing so I'm limited to getting the U1 now or the X1 later, once...
LF4Control
U1
1 year ago
758
2
Macro Questions
Is it possible to edit macros (rearrange the steps) that already exist? I see I can delete steps, and add new ones to the e...
jim100
U1
1 year ago
1091
2
1
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Latest comments
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.
I have same issue, Verizon just upgraded my Motorola STB to this Android TV based Fios tv mini model F3544K49203, same issue channel up and down and guide command do not work over Bluetooth Most of the actions do not work with this new STB. I was able to pair it with the remote but key functions do not work.