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App won’t connect to hub
I went through the process multiple times. Hub is showing solid green light. I can ping the hub and I can see it is connect...
ksalno
X1
1 year ago
2778
10
X1 doesn't learn at all from LG TV Remote
Cannot use the X1 until the learning function is fixed. Native Apple TV functions work well though.
jg1228
X1
1 year ago
2400
4
Does not control Sony receiver (STR-DN1080)
It will turn the receiver on/off, but other than that it cannot control the volume or change the inputs (the only 2 functio...
ecirwin
X1
1 year ago
903
5
My U1 is a much better device.
Learning function does not work for any key or any device.
Wally33
X1
1 year ago
568
2
Rearranged Activities Out of Sync With X1 Remote
I've now got the X1 working quite well with my equipment. 1 problem I Find annoying... If you rearrange activities on the a...
CarlB
X1
1 year ago
954
5
X1 Hub, Blinking/Solid Red Light
My X1 unit was working at first, now the hub will have a blinking then solid red light. All the manual says is, that it is ...
punkzilla
X1
1 year ago
1150
1
Battery level indicator
I think the battery level indicator should always be visible, even on the Activities and Devices screens. Once set up, the ...
Kakashi
X1
1 year ago
715
1
Missing CH+ button?
The channel down button works fine on my LG OLED CX TV. But the channel up button does nothing and there is no code button ...
jbl123
X1
1 year ago
1069
6
X1 remote sync loop
I had posted about this in the Kickstarter comments and received a reply that was not helpful for the sync issue I ran into...
kklee
X1
1 year ago
1354
1
Press to Wake
From the comments and validation on Kickstarter, it sounds like there is no accelerometer in the X1 to allow for 'lift to w...
bmfkai
X1
1 year ago
822
2
1
...
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Latest comments
We apologize, but the software cannot force the saving of learned commands. You may first save other commands that have been successfully learned. Regarding the learning function, it can only learn infrared signals from remote controls. If a remote control or button uses Bluetooth signals, it cannot be learned.
We apologize for the inconvenience. If you are unable to pair with the Amazon Fire Cube, we recommend restarting both the Amazon Fire Cube and the remote control (remove and reinsert the batteries). Then download the Bluetooth code again, and proceed with pairing after the download completes. If your device is displaying that it has previously been connected to Sofabaton in the Bluetooth settings, it is recommended that you cancel the previous pairing before proceeding with a new connection. To do this, navigate to your device’s Bluetooth settings, select the option to unpair or forget the Sofabaton remote, and then restart the pairing process by searching for Sofabaton and following the instructions to complete the pairing.
We apologize for the inconvenience. Did you pair it with your Fire TV via Bluetooth? If it's connected via Bluetooth, we recommend restarting your Fire TV. Then try pairing again to see if it works properly.
Has anyone sorted this out yet or has Sofabaton responded? I can set up the Arris 5662w on my X1s only through IR, but it is missing commands, specifically the "last" button. It can't learn it from the original remote because that remote is bluetooth.
Unfortunately, our technical staff was unable to add the codes in the database. There are 3 ways for you reference if they can make your devices function properly. 1.Bluetooth Mode(such as Other, Android TV and so on) When adding a device, select Bluetooth -- Other or Android TV. 2.IR Learning Mode 3.Trimming method The specific operation process can also refer to the following link: https://www.youtube.com/watch?v=vCQ8Tr0Ar6U&t=19s
Back in 2022 when this thread started you could not remove Devises from an Activity but now you can and even back then you could remove steps. To remove a Devise from an Activity select Activities, Edit, then the Activity, now press its name, a list of the Devises in it will appear and can be removed.