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How to program macros?
I'm finding a hard time getting clear directions on programming macros. From what I can see to do that I can choose a devic...
timfitz99
U Series
1 year ago
14298
6
AVR Volume
I have a arcam AVR Model # avr20 . The volume on the remote or app will not work increase or decrease for the receiver . Th...
Deezee1
X Series
1 year ago
580
3
Connect to Hub via IP?
Cannot connect to Hub. I've tried everything. Tried different phones. Disabled 5ghz. Tried disabling mesh. At this point I'...
beefsmoke
X Series
1 year ago
682
3
Sofabaton on Reddit
This forum isn't very helpful or intuitive in my opinion. You might find more help on Reddit @ https://www.reddit.com/r/Sof...
lorissimo
X Series
1 year ago
777
1
Activities suggestion
It would be nice to be able to edit an activity without it automatically switching to it. Seems like an easy fix to separat...
lamb0985
X Series
1 year ago
547
3
What code to add Netflix to NVidia Shield (Bluetooth) device
The 'Netflix' function on the NVidia Shield (Bluetooth) device does not seem to be added to any of the available keys and d...
ricketyca
U Series
1 year ago
1482
7
Onkyo receiver TX-NR676 doesnt work.
My onkyo TX-NR676 receiver does not work at all. None of the buttons work. I am also able to search and add it as a Device ...
TimC
X Series
1 year ago
1185
3
What is the 'SofaBaton wifi services?
I see a constant notification on my phone that cannot be cleared, saying SofaBaton wifi service. This seems to sometimes di...
stripwax
X Series
1 year ago
872
4
missing a few things
Missing all the hisense android tv Q series (quantum) ,55Q8G, 65Q8G 75Q8G only the h that works but stock with toggle power...
ClaudeDunn
X Series
1 year ago
620
3
Unable to charge remote
Has anyone else got issues connecting a usb-c to the remote? mine wont push in fsr enough. Tried multiple different cables ...
vandinglewop
X Series
1 year ago
969
3
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Latest comments
Sorry all carriage returns removed when pasting the contents. Use link to AVFORUMS where formatting is preserved
c New defect Power off/toggle programmed but ignored by power off sequence. Command works in device test, but not activity test or in actual use. Fix activity not available on remote
Managed to get Virgin Media 360 setup (mostly) Posted here in reply to someone else who had issues. Repeated the instructions here. Post in thread 'Sofabaton X2 - Owner's & General Discussion Thread' https://www.avforums.com/threads/sofabaton-x2-owners-general-discussion-thread.2540954/post-33285004 I found a Ziggo Media Box (Virgin Media 360) device which was a good base to explore. There were issues in that this is both not offered when searching for "Virgin Media" or "360". Also easy to miss both because command repeat needed to be 1, not 0, and no buttons were set-up correctly. ( I found this by accident when I decided to ignore that I was getting no response during the tests and then accidentally double-clicked button during the add missing command routine.) To use: Add the device, ignore that it doesn't work. Goto "Add or Fix Commands" Choose "Power"..."Edit" Then "Select A Suitable Command From The Cloud" Power (toggle) - 12 out of 14 Power Off - 2 of 5. ** Power On - 2 of 3. ** 0 - 5 of 7 1 - 5 of 7 2 - 5 of 6 3 - 5 of 7 4 - 5 of 6 5 - 6 of 7 6 - 5 of 7 7 - 5 of 7 8 - 5 of 7 9 - 5 of 7 Guide - 4 of 14 Help - 1 of 1 Info - 3 of 5 Interactive - can't find and don't know what it is Last - 2 of 5 ( this is actually the back button) List - don't know Page down - can't find. Don't know what it would be for anyway Page up - can't find. Don't know what it would be for anyway Radio - no idea Record - 5 of 6 Stop - 5 of 6 Teletext - 4 of 6 TV - not found VOD - 1 of 4 Channel Down - 5 of 7 Channel Up - 5 of 8 FFWD - 6 of 8 Menu - 5 of 10 Mute - 4 of 10 (* note this mutes source whereas factory remote will mute connected amp. I actually quite like that) Navigate down - 5 of 9 Navigate left - 5 of 8 Navigate right - 5 of 9 Navigate up - 5 of 11 Ok - 4 of 6 Pause - 5 of 7 RWD - 6 of 7 Volume Down - 13 of 21 Volume Up - 12 of 20 Red - 6 of 11 Green - cannot find as Teletext doesn't exist anymore Yellow - cannot find as Teletext doesn't exist anymore and virgin removed the +1 HR feature from the yellow button. Blue - cannot find as Teletext doesn't exist anymore * Undocumented/ new commands **I think these power commands are all actually power toggle not discrete power on/off available on the Harmony Elite, but have listed all the same.
Yes.. remote brand new and both hub and remote v5 As an aside I can see switching off my newly configured Virgin Media device also fails, actually both between activities and when off button pressed. The individual button and device power off tests fine. See my other thread for the required configuration for Virgin Media. Definitely seems to be issue with whole swathes of power sequences being ignored. Frustrating because there's no "fix" option on the actual remote, and because cannot add power buttons as softkeys onto the remote.. app gui says Device name (power) but activity on device just lists the text "power" however many devices we have means I just always have phone app available and defeats point of having such a lovely physical remote.
Dear Customer, Thank you for providing such detailed descriptions and testing of these issues. I will report them to our technical team for evaluation and resolution. We will immediately begin working to reproduce the scenarios you described in our internal testing environment. Have your remote control and hub been updated to the latest version V5?
Dear Customer, Thank you for your detailed feedback. I will share your suggestions with our team. Regarding the remote control issue, we will also escalate it to our technical team for resolution in the next update.