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Not able to switch HDMI Inputs
I have an older Harmony remote that still works but for whatever reason I can no longer update programming. A few people re...
lesahkms
U1
1 year ago
1545
3
U1 on PC: Button assignment does not work
I purchased a U1 a while ago and received it earlier this month. While controlling IR devices works as expected (minus some...
IngwiePhoenix
U1
1 year ago
1284
1
How do I get the Verizon remote to work with the new sofabaton?
Pair with Verizon remote so I can use all the features
mborinsky
U1
1 year ago
479
1
Sony BDP-BX59 Blu-Ray DVD
All steps to connect worked but not all buttons to control DVD is working. So far it is just turning on and off?
sgmfleist
U1
1 year ago
474
2
TCL Roku TV model 85R745
Is there support for this TV on the Sofabaton U1
Chuck0426
U1
1 year ago
709
3
Andriod App does not work
I am unable to Register once the Application is installed on my Andriod phone. I also sent an email to SofaBaton@outlook.co...
debaser13
U1
1 year ago
526
1
Screen on remote does not work.
Just bought the U1 remote. I cannot get the screen on the remote to light up? It seems to add devives on the app but only a...
lonniec103
U1
1 year ago
446
1
Apple TV sleep
Is there any way to get apple TV to sleep? It seems impossible to get all devices to turn off with this remote since apple ...
mfoga
U1
1 year ago
848
5
U1 display keeps randomly turning on
The remote is sitting still and yet the display will randomly turn on as if it has been picked up. I find that when it happ...
skinlab133
U1
1 year ago
596
2
bluetooth pairing of swisscom TV-Box (HD) not working
guys did buy this remote controll because of the bluetooth feature to replace bluetooth remote controlls. here we are with ...
dondaniel
U1
1 year ago
1485
1
1
...
154
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156
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.