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  • Need older Samsung TV model PN50A450P1D added

    Just as the title suggests, I need my my older TV added to the database. Also unable to learn codes from the old remote. Th...
    • meckman
    • X1
    • 1 year ago
    • 520
    • 2
  • Is SOFABATON support ignoring us?

    It looks to me as if they aren't listening or replying to anyone? Countless problems already, clearly not even close to lau...
    • Alber
    • X1
    • 1 year ago
    • 708
    • 4
  • How long to charge the remote initialy?

    Just got the X1. How long to keep the remote plugged in to be fully charged?
    • Unclebubbies
    • X1
    • 1 year ago
    • 840
    • 5
  • Cannot get X1 to learn from existing remotes

    I cannot get X1 to learn any buttons from any remotes that I have. Is anyone else having issues with this?
    • khsjeepr82
    • X1
    • 1 year ago
    • 2260
    • 12
  • Will a X1 work for multiple rooms?

    I have 7 Tvs in 6 differnet rooms with 5 Roku sticks and two being Roku TVs. Since the X1 dose not have an IR blaster built...
    • spsellers
    • X1
    • 1 year ago
    • 1141
    • 4
  • Device sleep causes out of sync activities

    A problem I've encountered is when your TV and other devices eventually go to sleep when not in use, the remote remains in ...
    • JD2005
    • X1
    • 1 year ago
    • 873
    • 6
  • X1 won't connect to Eero

    I have an Eero mesh network. I tried disabling the 5ghz signal but X1 will not connect.
    • dubblezh
    • X1
    • 1 year ago
    • 1288
    • 8
  • Anyone get the manual learning feature to work properly?

    The fact that most of my IR remotes are not listed in the database is a little concerning. But even more concerning is that...
    • jparATMOS
    • X1
    • 1 year ago
    • 747
    • 5
  • Add Yamaha TRS - 700

    I received my XI remote yesterday and I am not able to add my receiver. My entire video and audio set up passes through the...
    • cyn5351
    • X1
    • 1 year ago
    • 582
    • 6
  • Hue Emulation and X1

    I'm using the X1 with hue emulation via home assistant, as i don't have hue lights. Also one of my PC's is configured as a ...
    • kaigame
    • X1
    • 1 year ago
    • 1187
    • 3
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Latest comments

  • geht auch nicht
  • Of course give SofabatonHub a static IP via DHCP settings on basis of MAC address.
  • Solution: Allow access from private LAN to SofabatonHub (IPv4) on TCP on any port. AND allow access from SofabatonHub to private LAN TCP ports 8000-8002. Works flawlessly.
  • I got THE solution ladies and gentlemen. Thanks to support (I mailed them, they replied back). The trick is to delete the keyboard in BT settings of the KPN box and also delete the device in your app. Then add a new device, not KPN but the one called "Sagecom". You can edit the name to be KPN TV+ if you like. After you added this device add the BT keayboard in the box, Then you have to edit the keys in both the device and the activity with "Assign commands for remote keys" in the app. Most keys are easy to recognize, some are a little harder, but they are all there, exept for "Gids". The ones that are harder I put in below: The HOME is Homepage (not Home) Channel Up is PageUp Channel Down is PageDown Rewind is Arrow left (same key as the left key) Forward is Arrow right (same key as right key) Have fun!
  • Correction. PROG DOWN is missing of course.
  • Same issue, no Channel Up. It's just missing from the keyboard and it should be easy to fix in the Bluetooth keyboard. Please... it's one of the most used keys. Fix this or I will have to return it. Not usable this way.
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