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Frustrated. Many fixes needed.
Well, I successfully set up 1 of 2 I purchased. After using it for a few days the hub must constantly be rebooted. Sometime...
Miixologist
X Series
1 year ago
552
1
Feedback on X1
I finally received and set up my X1 from the Kickstarter campaign. So far it's not bad, but there are a few big issues. Hop...
matt
X Series
1 year ago
662
1
Favorite Channels
Would love to have the ability to add the favorite channels like harmony has especially since there are no numbers to chang...
mattg
X Series
1 year ago
1552
4
unable to add TV... LG OLED55C1AUB to remote
unable to add TV... brand:LG model: OLED55C1AUB I added the device and download the code... but when it is time to test the...
talosman
X Series
1 year ago
1496
9
Vizio and X1 Remote
Has anyone got a Vizio TV to work correctly with the X1? It's the last Device that's giving my issues. I programmed it via ...
cmaleblanc
X Series
1 year ago
1839
8
Remote Lost Hub
X1 reporting it lost the hub despite being right next to it. If I click synch it gets stuck at 0% Tried power cycling the h...
Ch39990
X Series
1 year ago
1318
2
Can't get to devices screen
I want to try out the app on Android to see whether my devices are supported. I registered, then selected the "haven't purc...
Steve45
U Series
1 year ago
1001
1
Anthem cant configure
Although the x1 states it support Anthem I am unable to configure the remote to use my Anthen AVM-60 ot str preamp can anyo...
elton1955
X Series
1 year ago
730
0
SofaBaton X1 Smart Remote: will be fixed by April 12th
Dear SofaBaton Customer, Thank you for choosing SofaBaton X1 Smart Remote. Some of the following known bugs will be fixed b...
SofaBaton
X Series
1 year ago
1216
6
Latest Android v3.1.6 app is worst than the previous
Hi, I just downloaded and tried the latest Android App for Sofabaton and it i worst than the prior version. For start the c...
cohortcw
X Series
1 year ago
583
0
1
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Latest Release
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Activity fix not available and incomplete
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Latest comments
summary, a bit like the custom activity power issue, the custom input selection has serious defects that both corrupts the detail of an input selection requirement, but also doesn't trigger even one click of the corrupted sequence at all.
P.s. when creating activity I do also add the input selection requirement to the activity. The other thing I notice is no matter how many times I do that, if i open the startup configuration on the activity, it always seems to default to "do not switch sources"
Hello Yes controller is fully upgraded I'll email screenshots of what I suspect might be the cause to the email thread that I have with you. In summary I don't think the input sequence is saved properly at all. I can configure Input And then (below is assuming your zero is actually position one, but I have tried also starting from 0) 1 2 3 4 5 6 7 8 9 0 And then weirdly you ask for a select command, which isn't actually needed when doing numerical affect. But whatever, for now while debugging let's put in "ok". (That's separate defect, requirement to select shouldn't be needed if doing numerical settings, that would be needed for your other two options of cursor up/down and then ok) I then name the inputs as above. Finally I tell Sofabaton that the player defaults to first setting when first letter on, butremembers last setting while powered. Needless to say it doesn't work. Not even the "input" button is pressed to bring up the menu. The activity switch isn't selected at all. But this is where I think the issue resides. If I now go in to configure the page it's lost the ones 0,1,2,3,4,5,6,7,8,9,0 entirely !
Dear Customer, Thank you for your detailed and professional feedback. I will share this issue with our Unity team for review. We will test the problem and work on a solution. By the way, have you upgraded your X2, remote control, and hub to version V5? If possible, please share your Activity startup sequence and shutdown sequence with us via email. This will help our team conduct further testing. Thank you.
Thank you for acknowledging my request Best regards
On the remote control, within the Activity interface, there is a ? button. Currently, this button has no function. We will add functionality to this ? button in future updates, enabling repair features on the remote control.