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Initial Feedback on X1 Android App v3.1.7
Tried the latest release for Android App v3.1.7. Sofabaton had fixed the following: 1-Tasks loading in the Activity for on...
cohortcw
X Series
1 year ago
1350
2
How do you get Google voice assistant working?
Just received my unit, the setup isn't seamless. I have a Nvidia shield TV and i'm trying to get the Google voice working b...
Irishwalton
X Series
1 year ago
2772
9
Can't register the App
I've downloaded the App and tried to register but it won't send me a verification code to my email. I've tried 2 different ...
SteveS
U Series
1 year ago
638
2
Roku randomly pauses for no reason
Roku periodically pauses the show playing for no reason. Acts just like the play/pause button has been pressed but the remo...
Rogarat
X Series
1 year ago
622
0
Bell Fibe TV and Bluetooth
Has anyone succesfully paired the U1 to a Bell Fibe TV 4K (Arris VIP5662W) PVR? I have no problems using IR but want to use...
Distox
U Series
1 year ago
1871
9
Missing CH+ for Xfinity Cable Box
I'm missing the CH+ button for the Xfinity cable box, so I can't advance channels. The CH- button is there. I tried selecti...
rayng
X Series
1 year ago
797
3
Apple TV power button
Has anyone found a way to get the X1 to power up and sleep apple tv 4k? there is a power botton showing on the remote page ...
tony4mikki
X Series
1 year ago
3652
6
Annoying key press delays
X1 in an activity on a roku express plugged into a vizio tv. Remote seems to 'sleep' after no key is pressed several second...
Rogarat
X Series
1 year ago
835
0
Manual needed
Will there be a more detailed manual coming for better information on how to set this thing (x1) up? Sorely needed. The exi...
Rogarat
X Series
1 year ago
636
1
Buying sofabaton x1
Is there still a ppssibility of buying a remote? Website saya 50% discount.. But i cant buy anything
RicooCardoo
X Series
1 year ago
754
3
1
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Latest Release
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X2 remote in endless reboot loop?
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Latest comments
Dear Customer, There is a small hole on the left side of the remote control. You can press and hold it with a pin for 10 seconds to reset the remote. You can test if it works.
Dear Customer, Thank you for your suggestion. We will add a Fix function to the remote control in the next version. Please note the ? button on your remote control screen. This will be updated with a Fix-like function in the next update.
summary, a bit like the custom activity power issue, the custom input selection has serious defects that both corrupts the detail of an input selection requirement, but also doesn't trigger even one click of the corrupted sequence at all.
P.s. when creating activity I do also add the input selection requirement to the activity. The other thing I notice is no matter how many times I do that, if i open the startup configuration on the activity, it always seems to default to "do not switch sources"
Hello Yes controller is fully upgraded I'll email screenshots of what I suspect might be the cause to the email thread that I have with you. In summary I don't think the input sequence is saved properly at all. I can configure Input And then (below is assuming your zero is actually position one, but I have tried also starting from 0) 1 2 3 4 5 6 7 8 9 0 And then weirdly you ask for a select command, which isn't actually needed when doing numerical affect. But whatever, for now while debugging let's put in "ok". (That's separate defect, requirement to select shouldn't be needed if doing numerical settings, that would be needed for your other two options of cursor up/down and then ok) I then name the inputs as above. Finally I tell Sofabaton that the player defaults to first setting when first letter on, butremembers last setting while powered. Needless to say it doesn't work. Not even the "input" button is pressed to bring up the menu. The activity switch isn't selected at all. But this is where I think the issue resides. If I now go in to configure the page it's lost the ones 0,1,2,3,4,5,6,7,8,9,0 entirely !
Dear Customer, Thank you for your detailed and professional feedback. I will share this issue with our Unity team for review. We will test the problem and work on a solution. By the way, have you upgraded your X2, remote control, and hub to version V5? If possible, please share your Activity startup sequence and shutdown sequence with us via email. This will help our team conduct further testing. Thank you.