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Favorite Channels
Would love to have the ability to add the favorite channels like harmony has especially since there are no numbers to chang...
mattg
X1
1 year ago
1465
4
unable to add TV... LG OLED55C1AUB to remote
unable to add TV... brand:LG model: OLED55C1AUB I added the device and download the code... but when it is time to test the...
talosman
X1
1 year ago
1427
9
Vizio and X1 Remote
Has anyone got a Vizio TV to work correctly with the X1? It's the last Device that's giving my issues. I programmed it via ...
cmaleblanc
X1
1 year ago
1778
8
Remote Lost Hub
X1 reporting it lost the hub despite being right next to it. If I click synch it gets stuck at 0% Tried power cycling the h...
Ch39990
X1
1 year ago
1307
2
Can't get to devices screen
I want to try out the app on Android to see whether my devices are supported. I registered, then selected the "haven't purc...
Steve45
U1
1 year ago
984
1
Anthem cant configure
Although the x1 states it support Anthem I am unable to configure the remote to use my Anthen AVM-60 ot str preamp can anyo...
elton1955
X1
1 year ago
698
0
SofaBaton X1 Smart Remote: will be fixed by April 12th
Dear SofaBaton Customer, Thank you for choosing SofaBaton X1 Smart Remote. Some of the following known bugs will be fixed b...
SofaBaton
X1
1 year ago
1168
6
Latest Android v3.1.6 app is worst than the previous
Hi, I just downloaded and tried the latest Android App for Sofabaton and it i worst than the prior version. For start the c...
cohortcw
X1
1 year ago
568
0
【Tutorial】Can't find the codebase? Submit to join
Our code base resources are very extensive and fully compatible with mainstream audio and video equipment. Or you can also ...
SofaBaton
X1
1 year ago
3633
148
【Tutorial】 Guidelines for connecting X1-Hub to wifi
If the HUB cannot connect to the network, please refer to the following video to complete. https://www.youtube.com/watch?v=...
SofaBaton
X1
1 year ago
7022
10
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Latest comments
Dear Customer, we sincerely apologize for this inconvenience. The battery life of the remote control may decrease over time. We recommend using the original charging cable when charging. It is best to charge for at least 3 hours. The battery in the X series is non-removable.
Here is the link to the support thread with Telus https://forum.telus.com/discussions/My_Home_Services_and_Devices/rb21t-remote-and-telustv-24s-ir-or-bt/176180
I did get word from Telus that the remote is only IR in the initial setup and once the remote connects to the box it is only Bluetooth no IR. I have tried to add Android TV box and Other but can't get it to learn button commands I only get the continously spinning circle regular or long pressing the Telus remote button nothing registers with the base.
hi ich habe es bereits mit dem support geklärt und konnte einen defekt des hubs eingrenzen. nach rückgabe beim verkäufer und neu bestellung tritt der fehler bei der neuen fernbedienung nicht mehr auf!! bis auf den aufgetrettenen fehler ist die fernbedienung ein definitiv geglückte weiterentwicklung der logitech harmony !! mit der kam ich nie zurecht, mit der X1S dagegen gibts keine probleme mit der einrichtung und steuerung!!!
I know it is infrared only . As for saving other learned commands, that is precisely what it won't do. Volume up/down are the only two buttons that stick; everything else gets tossed.
We apologize, but the software cannot force the saving of learned commands. You may first save other commands that have been successfully learned. Regarding the learning function, it can only learn infrared signals from remote controls. If a remote control or button uses Bluetooth signals, it cannot be learned.