×
Login
Nickname
Password
Login
X1
U1
Holiday Announcement
Remote control
Affiliate
Tags
Login
Register
How to add Google Assistant?
I'm in the Google Home app, but 'sofabaton' isn't available as one of the selectable devices.
JD2005
X1
1 year ago
972
5
We have a big problem
Hi, I got the X1 today. i followed all instructions, watched the video, place my iPhone and the device on 2.4 GHz WiFi. The...
Kopoly
X1
1 year ago
1101
10
Sorting Favorite does not work
Sorting the order of favorite keys does not work. You can rearrange them on the screen but when you press Complete and sync...
MrEcosse
X1
1 year ago
734
2
Macro Favorite Keys shown twice
I have created Favorite macro key commands to select favorite channels. The commands work and show OK on the app. But on th...
MrEcosse
X1
1 year ago
1093
1
X1 Lift to Wake?
Does the X1 have an accelerometer to enable lift to wake?
bmfkai
U1
1 year ago
1142
2
X1 will not connect to wifi
I have an X1 (a gift, via Kickstarter). I have followed the instructions. My phone provisions the X1 successfully via Bluet...
mwrauk
U1
1 year ago
3008
14
Challenges customizing the U1
Additional channels that I would like to add include Paramount+ and YouTube TV Learning using the original remote is very...
HinckleyBob
U1
1 year ago
454
1
How to turn on the remote...
Maybe I'm missing something but I can't figure out how to turn the remote on... It was charging all night and none of the b...
iamthedrake
U1
1 year ago
511
4
IR Distance to Vizio TV Much too Short
I just got my first SofaBaton the other day, but when trying it out, I found that I needed to be within 3-5 feet of my Vuzi...
Moosebowl
U1
1 year ago
893
2
X1 iniital setup iOS Help...
Hey guys, I received mine X1 Today However, I'm running into a problem I go to connect the Bluetooth to my iPhone and goes ...
tfraley
U1
1 year ago
1510
8
1
...
149
150
151
...
168
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Activities like it?
2.
X1S Hub Connection Issues
3.
Inconsistent Operation with Xfinity XG2V2 DVR
4.
Programing the DirecTV Commands
5.
HDMI switcher
6.
Foxtel
Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.