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Create Alexa routines
Hi i have read the manual, HOW TOs and posts on the topic but I am still unable to create Alexa routine using SofaBaton ski...
ricobelo
X1
1 year ago
291
2
Sofabaton X1 lost Roku commands overnight while charging
I put the sofabaton on charge last night as it was down to 1 bar of energy showing. This morning, I attempted to turn...
JoeRob
X1
1 year ago
175
1
Fire Stick Control
Just purchased an X1 remote and love it. Was wondering if it is capable of being programed to control an Amazon Fire ...
mailjbking
X1
1 year ago
176
1
Samsung LN40B530
Can this Samsung TV be added, please? One of the buttons on my original remote is not working so the "teach" method isn't w...
bc91344
U1
1 year ago
279
4
Homekit
Are there any plans to ever add Homekit support? would we really nice if we could trigger homekit scenes trough the remote.
andredw
Remote control
1 year ago
259
0
Apple tv 4k 3rd gen laggy bluetooth connection
Hi, With my Apple tv 4k 3rd gen (tvOS17.1 and 17.2 beta) Sofabaton U2 either looses connection to apple tv or works wi...
bartucha82
U1
1 year ago
249
1
sof
Hello....has anyone else experienced the same or have a fix for it? To recap, the TV has to be manually turned on in ...
oalvarez
X1
1 year ago
259
2
U2 problems
I'm posting U2-related stuff here, since there is no separate U2 forum. My problems started right away after installi...
peyitoyoco
U1
1 year ago
461
1
VIRGIN 360
HOW CAN I PAIR A VIRGIN BOX 360 TO THE SOFABATON U2, THANKS ANDY
ANDYBOB
Remote control
1 year ago
312
0
My devices are not there, could you add them?
Hi Sofabaton team, These devices of mine are not there in the code library, possible for you guys to add them? Amplifer- Ro...
Blackspider777
X1
1 year ago
366
1
1
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14
15
16
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168
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.