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Mede8er keys are send twice by X1 Hub
The keys ArrowUp, ArrowDown, ArrowLeft and ArrowRight commands are send twice by X1 Hub. This issue occurs with Mede8er med...
ATY77
X Series
1 year ago
1360
8
HUB becomes unresponsive after a day
Yesterday i received my X1 and it worked fine the whole day. This morning it didn't turn on my devices. The licht on the hu...
ATY77
X Series
1 year ago
1133
2
Source Button
I can not get our Sofabaton U1 remote to replace the functions of my Samsung TV (model number UN32M4500AE) remote. I've man...
KatieVickers1978
U Series
1 year ago
759
1
Feature Request: supported devices
In the X1 FAQ, the documentation says to check if a device's codebase is accurate... Where is that information? How do we c...
scotts
X Series
1 year ago
1356
3
Activities on/off
Comparing to logitech harmony if i have activity for example TV on and I press once again this activity by mistake or inten...
mjasinsk
X Series
1 year ago
1297
6
YAMAHA RX-A1050
Very limited number of keys added. Please upload full table because IR scanning is a nightmare. After 5 codes Sofabaton rej...
mjasinsk
X Series
1 year ago
602
2
APOLLO IP 4K F3314 aka ARRIS VIP5002W
Hi, Please add codes for this device. Very popular box of polish major cable TV provider. Only bluetooth remote. No pairing...
mjasinsk
X Series
1 year ago
2005
5
X1 works great, only bad quality ir-extenders.
Today I received my X1. I was able to add all my devices to the X1 in no-time. Creating all the needed activities and assig...
ATY77
X Series
1 year ago
4127
6
Please add Sharp Aquos LC-37AD5E (TV)
Please add Sharp Aquos LC-37AD5E (TV)
sonar
X Series
1 year ago
549
3
Security Feature Request: Why is Hub talking to cloud?
In tracking my app issue I did packet captures and saw the hub talking to AWS constantly. If the X1 cannot be configured or...
scotts
X Series
1 year ago
604
2
1
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Latest Release
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Slow command repeat delay on X2
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Ziggo media box Next
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Searching for Phillips Hue Bridge
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X2 remote in endless reboot loop?
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Activity fix not available and incomplete
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Latest comments
Yes, please make the delay removable or configurable down to 0.0 seconds. Also, please make the repeat delay configurable as well. When I do volume up/down, and press/hold, the repeat delay is set to something like 0.5 seconds and isn't configurable. So when I press and hold volume up/down, it takes a super long time to change the volume on my receiver. Please let me configure this repeat delay so I can make it faster.
Hi, I am having the exact same issue. Despite following those steps, I still cannot find the Hue Bridge in the app. I have already performed extensive troubleshooting: Reconfigured the Hub: I didn't just restart it; I completely reset and reconfigured the SofaBaton Hub from scratch and reconnected it to the Wi-Fi. Restarted Devices: I also restarted the Philips Hue Bridge. Network Isolation: I disabled 5GHz on my router entirely to ensure that both my smartphone and the SofaBaton Hub are on the 2.4GHz network. Even with both devices definitely on the same 2.4GHz frequency and a fresh setup of the Hub, the Hue Bridge is not displayed. Please provide a solution, as the standard troubleshooting does not seem to work.
Dear Customer, We recommend adding the first code. Brand Arris Model: DCX960. This is a code available in the code library. The others are user-shared codes. If some keys are still missing after adding, a. Please go to our app- select this device-cick three dots on the bottom right comer pressthese virtual keys one by one to identify which one the right key is; As for some codes of devices, we might have the same keys in our codebase but with a different name. After that, then go to Devices>Edit>Assign commands for Remote keys>choose one physical button>choose the commands that you need. b. Kindly take an IR Learning from the oniginal remote: kindly go to our app-- device page.-select the device- edit-ad/repair commands-select the related buttons-repair. -Learn commands from the original remote or "Select a suitable command from the cloud", try both 2. After re-ading and every buton works, pleae delete the related old acivty and create a new one etc, make a sync from Hub to remote with the below routine: me--setings--sync data to remote before having some tests with our remote, if you are holding an X series. 3. BTW, also there is one way to share the code of your device to our cloud base by go to our app--devices page--Add--infrared--Leam from Original IR remote and make sure all butons are working aiter earina: Then there is a wav to update the code ofthis model to our cioud by the below routine, our app--me-Share codebase-do the rest. Kindly re-add it in a few hours in our app and the new code you shared will be titled "user shared" in our app under Infrared--Brand of this device--type in its model--scroll down to the end of this page.
Dear Customer, we sincerely apologize for this inconvenience. The X2 currently only supports 5GHz Wi-Fi. You will need to connect your phone to a 2.4GHz Wi-Fi network as well. You can access your phone's WLAN settings and switch its Wi-Fi connection to 2.4GHz.
Thanks. And good idea. I was wondering that would be a good place to put that.
Dear Customer, There is a small hole on the left side of the remote control. You can press and hold it with a pin for 10 seconds to reset the remote. You can test if it works.