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I have been conned It doesnt actually have voice assistant
All this can do is link to a speaker not actually send voice commands to a device via the remote thats been a big con
Irishwalton
X1
1 year ago
708
1
Keine Verbindung zum HUB / No connection to the HUB
Hallo, ich habe heute meine X1 erhalten. Leider kann ich den HUB nicht einrichten. Er leuchtet grün, allerdings sucht er na...
SuulCodex
X1
1 year ago
958
7
Deutsche Anleitung?
Hallo! Heute kam endlich meine X1 an.Voller Freude ging ich an die Einrichtung.Aber trotz Englisch kenntnissen bin ich gesc...
RichyNRW
X1
1 year ago
4173
9
Problem with learning function
Hi all, Hoping someone has encountered this issue. The feature to learn a command from the remote seems to work for me. It ...
Patriq
X1
1 year ago
3315
15
Doesn't recognize my gigablue UHD UE 4K
It Doesn't recognize my gigablue UHD UE 4K. When pairing it shows it as an option and says successfully connected but not o...
Irishwalton
X1
1 year ago
452
3
Mutliple requests for remote code addition support
Kevin Hansen hansen.kevin@gmail.com 10:54 AM (2 minutes ago) to HDB Dear Sofabaton Team, I am writing to again request code...
Kevinx5
X1
1 year ago
512
1
New X1 update
4-11-2022 New update from Sofabaton for the new X1 remote. I, like many other people, have had numerous issues with my remo...
jbonham
X1
1 year ago
3221
6
Sofabaton App Update (iOS 3.1.8)
The latest update to the app, which promised a bunch of fixes, doesn'resolve the "searching for X1-hub via wifi" issue. Ple...
jBizzle
X1
1 year ago
833
1
X1 - unable to connect if the WiFi network is using a class B
I many wireless devices so I do not use a 192.168.0.x (class C) network. I use a class B that is 172.16.x.x. If I put the X...
dagkp
X1
1 year ago
426
0
A horrible piece of useless junk
This remote (the X1) is so badly broken that I don't even know where to begin. The X1 is so crippled in its capabilities th...
bigfootea
X1
1 year ago
946
2
1
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Latest comments
I could be misunderstanding “Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work” but you don't pair the remote with the hub using the remote you use the app. If I have misunderstood can you explain what the two upper buttons are not doing. Also this thread is about the words “Hub Lost” appearing on the remote screen, are you getting this?
Dear Customer, I am sorry for the late reply. We sent this device back to our engineers to check. We are sorry that our engineers are unable to add the long press function at this time. We have escalated to our R&D team to assess the feasibility. Considering if we will add the long press feature in a future update.
Same here... Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work. No reaction on the remote. That's one of the courses why I put my X1 back into the box some months ago and didn't use it and more. Today I tried again, resetted Hub and implemented it again. But still no chance to get the remote connected/paired to the Hub. For me it's not usable and will find a new home in the trashcan I think.
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It is a Zidoo Z9X. My research showed there are quite a few posts from people complaining that this is not working. So it would be great if this finally gets fixed.
May we know the model number of your Zidoo? Let's share this with our engineers to check the buttons