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My receiver is "supported", but no input switching
I have a Denon AVR-X3300W home theater receiver. It came up in the list, but none of the preprogrammed buttons are for inpu...
fields
X1
1 year ago
1866
12
Registration & email verification
The sofabaton app will not let me register because of the email verification process. I never get the email with the code. ...
Jayson
U1
1 year ago
876
1
Delete activity
How do you delete an activity?
Ron123
X1
1 year ago
499
2
Xbox Series X
Has anyone had any luck adding a Series X to the controls? I can't find a code and it's my 4k player.
Sheplicious
X1
1 year ago
1891
3
X1 with Google Chromecast with Google TV
How do I make this work properly with a Chromecast? It won't connect reliably. The one time it worked I had to choose Shiel...
Sheplicious
X1
1 year ago
1002
1
How to program macros?
I'm finding a hard time getting clear directions on programming macros. From what I can see to do that I can choose a devic...
timfitz99
U1
1 year ago
10873
6
AVR Volume
I have a arcam AVR Model # avr20 . The volume on the remote or app will not work increase or decrease for the receiver . Th...
Deezee1
X1
1 year ago
417
3
Connect to Hub via IP?
Cannot connect to Hub. I've tried everything. Tried different phones. Disabled 5ghz. Tried disabling mesh. At this point I'...
beefsmoke
X1
1 year ago
487
3
Sofabaton on Reddit
This forum isn't very helpful or intuitive in my opinion. You might find more help on Reddit @ https://www.reddit.com/r/Sof...
lorissimo
X1
1 year ago
642
1
Activities suggestion
It would be nice to be able to edit an activity without it automatically switching to it. Seems like an easy fix to separat...
lamb0985
X1
1 year ago
416
3
1
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142
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144
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.