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Channel number entry
I have recently upgraded to an X1 from the original U1. The X1 design does not have number buttons. How can I enter cable c...
newthink2015
X Series
1 year ago
2333
4
Learning function / long press issue
Hello Sofabaton team, it would be really nice if someone would finally comment on the IR Learning/Long Press issue. At leas...
Mader
X Series
1 year ago
1839
4
Android TV won't switch on with Sofabaton
My X1 is connected to my Xiaimi Mi Box S via bluetooth. If this device is switched off it can't be switched on with the sof...
sonar
X Series
1 year ago
2367
5
virtual Back button
When asked about the layout of the remote on Kickstarter there were a lot of people that were not happy with the position o...
sonar
X Series
1 year ago
903
5
X1 Database
I was able to add Sony XR-65A80CJ tv to X1 as a bluetooth device but the following keys are not available: Input, HDMI 1, H...
shokat
X Series
1 year ago
1437
1
Adding Multi-Zone-AVR not possible
Hi, if you want to use an AVR in more than one zone on Logitech's Harmony it works like this: as model you type SC-LX801 Z...
TheWolf
X Series
1 year ago
922
5
Control LG TV over IP?
I bought this remote to control everything via IP. Can it control my LG TV via IP address? Thanks Stacey
Stacey
X Series
1 year ago
1017
2
Cant find hub in app
Hello, I have been trying for two days now to get the X1 setup with no luck. I have the hub paired to my network. I have th...
wmayer
X Series
1 year ago
1889
7
X1 Hub dead after firmware update
After a firmware update of the Hub, the Hub is dead, no led and connection anymore. Does anyone know how to hard reset the ...
RonaldSchaap
X Series
1 year ago
998
4
Please add support for Ziggo Mediabox Next
Please add support for Ziggo Mediabox Next
sonar
X Series
1 year ago
1531
12
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Slow command repeat delay on X2
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Latest comments
Yes, please make the delay removable or configurable down to 0.0 seconds. Also, please make the repeat delay configurable as well. When I do volume up/down, and press/hold, the repeat delay is set to something like 0.5 seconds and isn't configurable. So when I press and hold volume up/down, it takes a super long time to change the volume on my receiver. Please let me configure this repeat delay so I can make it faster.
Hi, I am having the exact same issue. Despite following those steps, I still cannot find the Hue Bridge in the app. I have already performed extensive troubleshooting: Reconfigured the Hub: I didn't just restart it; I completely reset and reconfigured the SofaBaton Hub from scratch and reconnected it to the Wi-Fi. Restarted Devices: I also restarted the Philips Hue Bridge. Network Isolation: I disabled 5GHz on my router entirely to ensure that both my smartphone and the SofaBaton Hub are on the 2.4GHz network. Even with both devices definitely on the same 2.4GHz frequency and a fresh setup of the Hub, the Hue Bridge is not displayed. Please provide a solution, as the standard troubleshooting does not seem to work.
Dear Customer, We recommend adding the first code. Brand Arris Model: DCX960. This is a code available in the code library. The others are user-shared codes. If some keys are still missing after adding, a. Please go to our app- select this device-cick three dots on the bottom right comer pressthese virtual keys one by one to identify which one the right key is; As for some codes of devices, we might have the same keys in our codebase but with a different name. After that, then go to Devices>Edit>Assign commands for Remote keys>choose one physical button>choose the commands that you need. b. Kindly take an IR Learning from the oniginal remote: kindly go to our app-- device page.-select the device- edit-ad/repair commands-select the related buttons-repair. -Learn commands from the original remote or "Select a suitable command from the cloud", try both 2. After re-ading and every buton works, pleae delete the related old acivty and create a new one etc, make a sync from Hub to remote with the below routine: me--setings--sync data to remote before having some tests with our remote, if you are holding an X series. 3. BTW, also there is one way to share the code of your device to our cloud base by go to our app--devices page--Add--infrared--Leam from Original IR remote and make sure all butons are working aiter earina: Then there is a wav to update the code ofthis model to our cioud by the below routine, our app--me-Share codebase-do the rest. Kindly re-add it in a few hours in our app and the new code you shared will be titled "user shared" in our app under Infrared--Brand of this device--type in its model--scroll down to the end of this page.
Dear Customer, we sincerely apologize for this inconvenience. The X2 currently only supports 5GHz Wi-Fi. You will need to connect your phone to a 2.4GHz Wi-Fi network as well. You can access your phone's WLAN settings and switch its Wi-Fi connection to 2.4GHz.
Thanks. And good idea. I was wondering that would be a good place to put that.
Dear Customer, There is a small hole on the left side of the remote control. You can press and hold it with a pin for 10 seconds to reset the remote. You can test if it works.