×
Login
Nickname
Password
Login
X1
U1
Holiday Announcement
Remote control
Affiliate
Tags
Login
Register
Can't get to devices screen
I want to try out the app on Android to see whether my devices are supported. I registered, then selected the "haven't purc...
Steve45
U1
1 year ago
914
1
Anthem cant configure
Although the x1 states it support Anthem I am unable to configure the remote to use my Anthen AVM-60 ot str preamp can anyo...
elton1955
X1
1 year ago
502
0
SofaBaton X1 Smart Remote: will be fixed by April 12th
Dear SofaBaton Customer, Thank you for choosing SofaBaton X1 Smart Remote. Some of the following known bugs will be fixed b...
SofaBaton
X1
1 year ago
1015
6
Latest Android v3.1.6 app is worst than the previous
Hi, I just downloaded and tried the latest Android App for Sofabaton and it i worst than the prior version. For start the c...
cohortcw
X1
1 year ago
493
0
【Tutorial】Can't find the codebase? Submit to join
Our code base resources are very extensive and fully compatible with mainstream audio and video equipment. Or you can also ...
SofaBaton
X1
1 year ago
3413
148
【Tutorial】 Guidelines for connecting X1-Hub to wifi
If the HUB cannot connect to the network, please refer to the following video to complete. https://www.youtube.com/watch?v=...
SofaBaton
X1
1 year ago
5794
10
No inputs on my Marantz device
I added marantz receiver and doesnt show any inputs. so i am unable to choose correct inputs when creating activities
mattg
X1
1 year ago
952
20
Still have not received a tracking for my order
It seems that many have already received their X1 remote. I am able to find my order thru the link in the last kickstarter ...
Rgeeezy
X1
1 year ago
358
0
X1 Edit Startup Sequence no longer works for me
I was originally able to add delays to the startup sequence of several startup activities. I no longer can, since the start...
lcericks2
X1
1 year ago
442
1
Cannot add devices
I believe i have my hub synced. After i click to add devices and in the page that says quick search the app spins and then ...
mattg
X1
1 year ago
431
3
1
...
141
142
143
...
168
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Activities like it?
2.
X1S Hub Connection Issues
3.
Inconsistent Operation with Xfinity XG2V2 DVR
4.
Programing the DirecTV Commands
5.
HDMI switcher
6.
Foxtel
Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.